Our team

Susan Hand - Senior Agent
Susie has a wealth of experience in commercial , rural and farming insurances. She is keen to meet with existing and new customers in the surrounding area, dealing with all aspects of their insurance needs and introducing NFU Mutual's range of financial products (including pensions, savings and investments). Susie is also the NFU Group Secretary for the area and regularly assists local farming customers.
Mark Fuller - Sales & Marketing Manager
A member of the team at the Alford branch, Mark has a wealth of business experience . Mark is happy to provide a quotation for your business, motor or home insurances either at the office or your premises. And of course being the NFU Mutual he can insure your horses or tractors too!!
Cheryl Paul - Accounts Manager
Cheryl utilises her wealth of experience to ensure that the accounts are always up to date. She also deals with all policy payments, direct debits and refunds.
Cheryl enjoys helping all our customers with new business enquiries and policy changes so please feel free to call in and see her.
Donna Thomas - Claims Manager
Donna is our claims specialist, so will be able to help you iif you are ever unfortunate enough to have a claim. She also has a wealth of experience handling new business enquiries and policy changes.
Louise Palmer - Sales Consultant
Providing technical support to the agency in their sales and servicing activity.

NFU Mutual Sales Consultants are employed by NFU Mutual.
Dennis Smith - Financial Consultant
For your pension, investments and life assurance requirements. Over 5 years experience with NFU Mutual in Lincolnshire. Based in Alford on Wednesdays.

NFU Mutual Financial Consultants advise on NFU Mutual products and services and in special circumstances those of other providers.