Our team
Ronnie Mercer – Senior Agent
After a career in the financial services industry, Ronnie is very enthusiastic about bringing his business and personnel management skills to take on the responsibility of managing the NFU branch in Ayr. During his time in charge over the last 3 years the branch has consolidated business relationships with our existing customers and is on course to implement our plans to bring our range of products and services to the wider public. Ronnie is a local Secretary for NFU Scotland and a dedicated golfer when time allows.
Roy Hughes - Agent
Roy has enjoyed a 30 year career in the insurance industry - most of which has been spent with NFU Mutual - and is well known to most of our longstanding clients in the agricultural sector. He has decided to continue to work in the business with the branch and we are delighted that his knowledge and experience remains available to our current and new customers and to the team. Roy is a local secretary for NFU Scotland and is an enthusiastic participant in local sports and community activities.
Sandy White - Agent
Sandy has had a 30 year career dealing with commercial insurance with a major general insurer including responsibility for their offices in Ayr and Dumfries. Most recently he has worked as a Key Account Manager for that organisation and as Insurance Manager for a large property management company based in Glasgow. He is delighted to have the opportunity to deal direct with our customers and assist the team in meeting the insurance requirements for new customers in a wider market from our new branch in Miller Road.
Andrew White
Andrew has now had two and a half very successful years working with the team since joining in January 2008 to promote our extensive range of General Insurance products and Risk Management Services. Following a successful academic career at Agricultural College at Auchincruive and with a longstanding interest and aptitude in all matters related to golf, Andrew has chosen to continue his business career on home territory.
Angie McPike
Angie brings her well established business background and expertise to allow her to discuss the cover provided by our Motor, Home and Business Package policies with new and existing customers and to advise on claims notification and administration.
Susan Colqhoun
Susan joined the team recently looking for a new challenge after graduating from University and establishing a very successful management career in retail business. An enthusiastic supporter and administrator of rural events, Susan will divide her time between helping to build our business relationships with our traditional market and looking to extend our activities in dealing with wider market customers.
Shona Kennerley
Shona has spent over 25 years in customer relations since graduating from University and has worked with the team for the last 2 years as our first point of contact in dealing with our customers. Shona has a keen interest in equine matters and enjoys looking after her own horse.
Brendan Barrett
Brendan is the Office Manager at our branch at the Livestock Mart. He is responsible for the efficient day to day operation of the business and has built up good working relationships with our longstanding customers based on his specialist knowledge on Motor, Home and Equine related insurance.
Heather Barclay
Heather takes primary responsibility for claims administration based on her well established knowledge of all classes of our General Insurance policies. Heather is well known within the Agricultural business community locally and plays a very active role in all aspects of Young Farmer social and educational activities.
Janet Stalker
Janet handles administration and daily accounting matters for the business to ensure that documents are prepared and issued accurately and payments are allocated and reconciled correctly. Janet has expanded her product knowledge to include Car, Home and Equine policies.
Lisa Young
Lisa joined us recently and has quickly learned about our Home and Car, Tractor and Commercial Vehicle policies so that she is able to discuss our customers requirements for these classes of business and is also able to advise on claims notification and admin. Lisa’s background is with a farming family and like Heather she is an enthusiastic member of Young Farmers.
NFU Mutual Financial Consultants advise on NFU Mutual products and services and in special circumstances those of other providers.
Risk mangement services are provided by NFU Mutual Risk Management Services Ltd.
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