"We insure our business and personal insurances through the Thornbury branch of NFU Mutual. We have always found them to be very helpful and accommodating., especially when we had to change our business activities. It's so nice to have someone who understands and cares about your needs. It's also great if we need to see someone about our covers, as Lisa is more than happy to come and visit us. Thank you NFU Mutual".

A Lewis - Green Air Heat Pumps Ltd.

“In the Christmas of 2009 our premises were unfortunately broken into just before all of the Christmas orders were due to be collected. This was a disaster for us. However, thanks to NFU Mutual we were compensated for our losses.

We are grateful to NFU for their professionalism and promptness. We were able to source replacement products for our customers and honour each and every order. We would highly recommend anyone looking to guard themselves or, their business to use the NFU.”

Tortworth Estate Farm Shop

"Our business, just like many other others, has a number of distinct differences that don’t neatly ‘pigeon hole’ into services provided by many insurers and the way those companies try to deliver them. 

We design, manufacture and supply, in conjunction with appropriate technical support, products and equipment for surface conservation and restoration, particularly specialising in historic buildings and structures. 

At every point in our contact with the NFU and particularly the Thornbury office, all requirements and each varied enquiry has been dealt with by individuals, who are both responsive and who have properly understood our needs. 

We would recommend the NFU to any other organisation. It is refreshing to still be able to find this range and level of professional service is still available today, a company that really fits itself around the customer, not vice versa."

Restorative Techniques Ltd

"I have taken out one of your insurance polices. I was very impressed with meeting Lisa, she is extremely pleasant, knowledgeable and helped us in a business like manner to choose the right policy". 

Yours sincerely, Mr Grist 

"Dear fantastic NFU people,

It is with regret that I’ve cancelled my policy with you, but my car has been scrapped and I’ve decided to try being car-less for a while.

This brings, for now, an end to my happy car insuring with you guys. You’re the best bunch of people I’ve ever insured with, and the most happy and friendly.

It has been a joy in these times of internet ‘faceless’ and ‘voicelessness’.

With very best wishes",

Catharine Scott

"In the dynamic environment in which I work it is really good to have a local insurer who understands what we do and can respond quickly and effectively to my business Insurance needs."

Dave Allen - local producer