Reporting a business insurance claim

Before you start please have to hand:

	Your details including your policy number, or claim number.
	Details of any third parties involved.
	An indication of the value of the claim, such as purchase price, replacement cost, repair costs, or the extent of the damage or injury.
	We also recommend you refer to your policy documents to check what's covered.

What to do in the event of a pollution incident

Speed is of the essence in dealing with these incidents.

In the event of an incident which could give rise to a pollution situation it is imperative that immediate notification takes place. We have developed a helpline working with the specialist Loss Adjusting firm QuestGates, who will provide assistance and guidance.

Should you become aware of any pollution incident which may give rise to a claim, immediately contact your NFU Mutual branch or outside of normal working hours contact QuestGates direct on the 24 hr helpline 0870 238 5372.

We may monitor and record incoming and outgoing email messages for the purposes of investigating or detecting unauthorised use of our system and ensuring its effective operation.


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