Alternatively, call us today if you would like a personal response from one of our friendly and qualified staff
At NFU Mutual we stick to our belief that there really is no substitute for a quality local service and excellent cover. We have won many awards for customer service and have independent confirmation that several of our policy covers are indeed, excellent.
We are delighted to have been named a Which? Recommended Provider for Car and Home insurance in January 2012. Which? offers independent advice and recommends insurance providers that offer both a high quality product and standard of service.
Instead of choosing providers based on specific scenarios, Which? combines their latest customer satisfaction results along with an assessment of each provider's policies to select the best providers on the market.
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We are proud of the fact that several of our general insurance products have achieved the maximum 5-Star rating from Defaqto, a leading UK independent financial research company. When you see a Defaqto 5-Star rating, you can be sure it is one of the best quality products in the market, offering an excellent range of features and benefits, and very high levels of cover.
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For six years running, NFU Mutual has been voted Britain’s best car insurance provider by readers of Auto Express. Since the survey began, no other insurer has kept the number one spot for so long. Readers were asked to rate car insurers for communication, helpfulness, value for money and overall performance and NFU Mutual came top in all four categories.


NFU Mutual picked up six awards at this year's Customer Service Awards 2011 hosted by Moneywise, including most trusted provider for motor and home insurance.


Other awards were for best insurance provider for service and best insurance provider claims, for both motor and home insurance.
NFU Mutual has won many awards for customer service. We have independent confirmation that several of our policy covers are excellent.
Our accolades
Understand more about the company and our continued commitment to all of our customers.
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