All of our customers new or old can expect to benefit from the high level of customer service, provided by our friendly professional branch.
Neil Oakley runs a print finishing business in Exeter. Up until a few years ago, he thought NFU Mutual was all 'tweed suits and green wellies'. His wife initially approached us to help with her horse insurance in 2005. Because she was so happy with the service, when an Agent approached her about home insurance, she wanted to find out more. She also asked if we could help with their business cover too.
Since then we've arranged the insurances for their vehicles, home, horse and business. Mr Oakley says, 'In particular, it was a big decision to move our business insurance because I have used the same company for well over 20 years. Offshore call centres and a lack of support from my broker ultimately led me to look elsewhere.'
What he really appreciates most about us now is our 'personal, friendly, local service and stability of staff. Sometimes insurance companies can suffer from rapid staff turnover which doesn't help when developing a strong business relationship. I'm pleased to say this isn't the case with NFU Mutual at all.'
Mrs D T Venner & Mrs A M Joy
NFU Mutual Branch
The Manor House
High Street
Honiton
EX14 1LJ
NFU Mutual has won many awards for customer service. We have independent confirmation that several of our policy covers are excellent.
Our accolades
Understand more about the company and our continued commitment to all of our customers.
Unusual UK breaks
If you're fed up with the annual trip to the seaside, why not opt for a more unusual UK break? Read more...
Set as my local agent