Here at the Hungerford branch we pride ourselves on high levels of customer services, we judge our performance on what our customer's tell us and as you will see from below our customer testimonials speak for themselves.

Our flooded kitchen was a real problem and we were upset about what happened. However your staff were extremely helpful - they are always a delight to deal withover the phone- and the assessor duly arrived and was most helpful and considerate.
The kithchen is now complete and we are thrilled with the way every thing has turned out. I would be most grateful if you could convey our thanks to your staff. We very much appreciate all that has been done for us"

Mr S Graham (March 2012)

"The only word to describe the way in which NFU dealt with my claim is "Outstanding". I could not ask for any more...Courteous, Professional, Efficient, they put my mind at rest immediatly. The speed at which my claim was handled was so impressive, the turn around wasn't even 15 minutes.

Thank you team, I've been with the NFU a few years now and have no intention of moving, I wouldn't get this kind of treatment anywhere."

Tim Whiteside (January 2012)

"Just a note to say thank you for the unrivaled superb service I have received from your office over the last two years. After the theft of my John Deere Gator earlier this Autumn I thought  I would be struggling to replace it in time for the forthcoming shooting season, however as ever your team pulled out all the stops and I was paid out in full in under a month from the date of the theft. I  look forward to dealing with your team in the future."

Giles Wilson North (December 2011)

"The serviceand support we received from NFU Hungerford branch in dealing with an insurance claim I made was first class. During the whole process we were kept informed and guided through the claims procedure by the NFU claims handler (Nikki King). Her efficient and professional manner leaves me a grateful and very satisfied customer and I highly recomend them".

Mr R Coulthard (December 2011)

"Thank you for your prompt attention."

Mr P Shields (November 2011)

"I have to say this has been a smooth and well managed process-thanks."

Mr D Ward (October 2011 - claim settlement)

"Thank you for your letter. More especially thank you for your cheerful help in arranging this for us."

Mr S R Burman ( August 2011)

"Although still higher than competition quotes, I have never been able to fault the service provided."

Dr S Price (May, 2011)

"Excellent, friendly, efficient service, keep up the good work."

Infield Systems Ltd (May, 2011)

"Your service has been brilliant. Full marks to Carly, Nikki, and Alistair for sorting us out so well; they could not have done better."

Mr D Compton (May, 2011)

"Your company has been excellent in every respect in which they have dealt with my recent claim."

Peter Brunsden (May, 2011)

"Once again, many thanks for your excellent customer service - its a great assurance to us that we are in good hands."

John Wiltshire (March, 2011)

"I have to say, without prompting, that I have been very impressed with Nikkis professionalism. She quickly grasped the nettle regarding my insurance claim and dealt with it in a calm, "leave it to me, I'll deal with it" manner, which she has done. I'm sure Nikki will be a great asset to your team in Hungerford. Its nice and reassuring to know we are in a safe pair of hands."

Jenny Pitman (February, 2011)

"I would like to personally thank Carly Bolton for all the help that she gave while setting this policy up. Timely phone calls to fit in between work commitments. Thank you"

Mr Ilott (5th January, 2011)