"As a long standing client of NFU Mutual, including vehicle, property, employers and public liability insurances and personal investments, we have no hesitation in recommending their excellent service to others." 

Mike Casson
MD of City Seals & Bearings Ltd and Pipemore Ltd

"We operate in the Leisure Sector and for many years insured the Groups commercial risk  through a well known and highly respected Broker.  Following a major acquisition in 2008 which included a Grade ll* Listed Building we approached NFU Mutual to  seek further advice on how best to insure our property assets. We found their advice invaluable in better understanding our insurance needs and made the decision to move our  insurance business to the NFU Mutual in 2009.

Whilst a relatively short relationship, we have experienced in this time, very bad winter conditions which has lead to a number of claims.  It is fair to say that we are enjoying the benefit of a single, main point of contact at NFU Mutual and their liaising with the various departments on our behalf - the claims have been dealt with in a first class, very professional manner which has certainly allowed us to concentrate on our day to day business operation without the distraction of an overly burdensome administration process."

Neil Wilson 
Managing Director of Shorewood Leisure Group

"We have insured our business since 2007 through the Chapeltown agency of the NFU Mutual.

Service easily matches that of a good broker with all the services we need or have been promised elsewhere from risk management services, review meetings and claim handling to uninsured loss recovery.

Claims handling has been particularly good; it's as if we are in it together to get matters sorted quickly and as effectively as possible.     The value of the claim is what it is but in the past I have always suspected unnecessary delay in insurance claims making it more expensive than it ought to be.     NFU Mutual deal with matters quickly and efficiently.

Our local agent has really helped me to understand insurance and risk better than any previous broker and I feel that has helped us when developing our strategy relating to minimising risks.

Our insurance package is a combination of NFU Mutual policies with a couple of specialist policies provided by other appointed providers.   We simply deal with the local NFU Mutual office for all our needs."

John Foster
Managing Director