Our team

John Graves - Senior Agent
John joined NFU Mutual in 1983 and is senior partner. He can help both farming and commercial business customers.
Hedley Roberts - Agent
Hedley joined as partner in 1994. He deals with our existing farm business customers as well as commercial and personal insurance.
David Shove - Agent
David also joined as partner in 1994 and is responsible for looking after our farming customers. He also helps on new commercial business risks.
Ian Du Noyer - Office Manager
Ian has over 30 years insurance experience and joined the branch in 2009 as Office Manager. He is responsible for the smooth day to day running of the office administration and staff development.
Sandra Duffy - Customer Service Advisor
Sandra joined NFU Mutual in 2008 and brought with her many years experience in assisting motor and personal insurance customers and providing new business quotations.
Mark Cope - Customer Service Advisor
Mark joined the branch in 2009 having previously worked for an Insurance Broker specialising in personal insurances. He provides new motor, household and equine quotations as well as assisting existing customers.
Catherine Burns - Customer Service Advisor
Catherine joined NFU Mutual in 2008. She offers help to existing customers as well as new quotations for motor and personal insurances.
Pauline Vergalen - Customer Service Advisor
Pauline recently joined us following a career working for both insurers and insurance brokers. This had provided many years experience in providing new quotations and helping customers with motor and personal insurances.
Sue Ablitt - Accounts & Customer Service Advisor
Sue is the longest serving member of the staff and has many years of experience with NFU Mutual. She can help you on your motor and personal insurance as well as keeping the branch accounts in good order.
Peter Brandwood - Customer Service Advisor - Claims
Peter runs the claims handling for the branch and will guide you through the procedure to ensure your claim is managed efficiently. He also deals with new business enquiries for motor and household.
Sharon Marsh - Administration Assistant
Sharon has been with NFU Mutual for over 15 years. She provides assistance to ensure the smooth operation of the claims process.
Vicky Greenhalgh - Administration Assistant
Vicky ensures that the branch's renewal documents arrive in our office and are dispatched to our policyholders in good time.
John Whiteley - Sales Associate
John joined the team in early 2008 and brings with him experience of business and personal insurances. John deals with new commercial enquiries.
Gregg Litherland - Customer Service Advisor
Gregg joined the team in June 2010 having previously worked in Financial Services. His role involves providing quotations for personal insurances and helping existing clients with any queries.
Chris Harding - Life and General Sales Marketing
Chris was a new addition to the team in June 2010. He brings with him over 10 years experience in marketing. His role is to increase awareness of our life and general products amongst both new and existing clients.
Tom Ricketts - Financial Consultant
Tom is the financial consultant for the branch and is qualified to advise you on any aspect of pensions and investments. NFU Mutual Financial Consultants advise on NFU Mutual products and services and in special circumstances those of other providers.