• Request a quote from your local branch

  • Personal service
  • Local knowledge of your area
  • Speak to your agent
  • Request a quote

Our team

  • John  Graves   - Senior Agent

    John Graves - Senior Agent

    John joined NFU Mutual in 1983 and is senior partner. He can help both farming and commercial business customers.

  • Hedley  Roberts  - Agent

    Hedley Roberts - Agent

    Hedley joined as partner in 1994. He deals with our existing farm business customers as well as commercial and personal insurance.

  • David  Shove  - Agent

    David Shove - Agent

    David also joined as partner in 1994 and is responsible for looking after our farming customers. He also helps on new commercial business risks.

  • Ian  Du Noyer  - Office Manager

    Ian Du Noyer - Office Manager

    Ian has over 30 years insurance experience and joined the branch in 2009 as Office Manager. He is responsible for the smooth day to day running of the office administration and staff development.

  • Sandra  Duffy  - Customer Service Advisor

    Sandra Duffy - Customer Service Advisor

    Sandra joined NFU Mutual in 2008 and brought with her many years experience in assisting motor and personal insurance customers and providing new business quotations.

  • Mark  Cope  - Customer Service Advisor

    Mark Cope - Customer Service Advisor

    Mark joined the branch in 2009 having previously worked for an Insurance Broker specialising in personal insurances. He provides new motor, household and equine quotations as well as assisting existing customers.

  • Catherine  Burns  - Customer Service Advisor

    Catherine Burns - Customer Service Advisor

    Catherine joined NFU Mutual in 2008. She offers help to existing customers as well as new quotations for motor and personal insurances.

  • Pauline  Vergalen  - Customer Service Advisor

    Pauline Vergalen - Customer Service Advisor

    Pauline recently joined us following a career working for both insurers and insurance brokers. This had provided many years experience in providing new quotations and helping customers with motor and personal insurances.

  • Sue  Ablitt  - Accounts & Customer Service Advisor

    Sue Ablitt - Accounts & Customer Service Advisor

    Sue is the longest serving member of the staff and has many years of experience with NFU Mutual. She can help you on your motor and personal insurance as well as keeping the branch accounts in good order.

  • Peter  Brandwood  - Customer Service Advisor - Claims

    Peter Brandwood - Customer Service Advisor - Claims

    Peter runs the claims handling for the branch and will guide you through the procedure to ensure your claim is managed efficiently. He also deals with new business enquiries for motor and household.

  • Sharon  Marsh  - Administration Assistant

    Sharon Marsh - Administration Assistant

    Sharon has been with NFU Mutual for over 15 years. She provides assistance to ensure the smooth operation of the claims process.

  • Vicky  Greenhalgh  - Administration Assistant

    Vicky Greenhalgh - Administration Assistant

    Vicky ensures that the branch's renewal documents arrive in our office and are dispatched to our policyholders in good time.

  • John  Whiteley  - Sales Associate

    John Whiteley - Sales Associate

    John joined the team in early 2008 and brings with him experience of business and personal insurances. John deals with new commercial enquiries.

  • Gregg  Litherland  - Customer Service Advisor

    Gregg Litherland - Customer Service Advisor

    Gregg joined the team in June 2010 having previously worked in Financial Services. His role involves providing quotations for personal insurances and helping existing clients with any queries.

  • Chris  Harding  -  Life and General Sales Marketing

    Chris Harding - Life and General Sales Marketing

    Chris was a new addition to the team in June 2010. He brings with him over 10 years experience in marketing. His role is to increase awareness of our life and general products amongst both new and existing clients.

  • Tom  Ricketts   - Financial Consultant

    Tom Ricketts - Financial Consultant

    Tom is the financial consultant for the branch and is qualified to advise you on any aspect of pensions and investments. NFU Mutual Financial Consultants advise on NFU Mutual products and services and in special circumstances those of other providers.

How to find us

  • Graves, Roberts & Shove
    NFU Mutual Branch
    Centenary House, 3C Maple Court
    White Moss Business Park
    Skelmersdale
    WN8 9TG

  • Opening times

    9am to 5pm - Monday to Friday

Tel: 01695 599569

Telephone lines are open between 8am and 8pm Monday to Friday, 9am - 12:30pm Saturday.
Fax: 01695 51188

More from this agent

Accolades

NFU Mutual has won many awards for customer service

NFU Mutual has won many awards
for customer service. We have
independent confirmation that
several of our policy covers are
excellent.

Our accolades

About NFU Mutual

NFU Mutual

Understand more about the company and our continued commitment to all of our customers.
 

About us

From My Mutual

Unusual UK breaks
If you're fed up with the annual trip to the seaside, why not opt for a more unusual UK break? Read more...#

More from My Mutual