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Before you start please have to hand:
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Your details including your policy number, or claim number. |
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Details of any third parties involved. |
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An indication of the value of the claim, such as purchase price, replacement cost, repair costs, or the extent of the damage or injury. |
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We also recommend you refer to your policy documents to check what's covered. |
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 How to contact us about your claim:
Either contact the branch that arranged your insurance - you can Find your local branch here. Or call our 24 hour claims service on 0800 282 652.
If we have acknowledged your claim already please contact the number given on the acknowledgement.
Please indicate your policy number, or claim number if you have one, in all correspondence. |
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Emergencies
In the event of a domestic emergency - such as a burst pipe - please report your claim as indicated above.
Out of office hours you can also ring:
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General emergencies 0800 282 652 |
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Replacement glass 0800 47 47 47 |
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Replacement carpets 0845 762 6826 |
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Other products you may need |
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Comprehensive cover to suit your driving needs |
Protect the features which are unique to your thatched home |
Ensuring you benefit from the right protection |
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