Critical Illness Policy FAQ
What is Critical Illness insurance?
It is an insurance policy that will pay out a lump sum if you are diagnosed with one of the critical illnesses we define in our policy during the term of the policy and survive at least 30 days. The illnesses that are covered are listed below. Exclusions can apply.
This type of policy is for your personal protection and peace of mind, to enable you to look after yourself and your family should you become seriously ill.
Am I eligible?
You must be aged between 18 and 65 years old to take out a policy.
What policy term will I need?
You can decide how long you want this cover for. It can be any whole number of years between a minimum of 5 years and a maximum of 35 years, providing that the policy ends before your 70th birthday.
If you are unsure how long you think you should have the policy for, you can speak to one of our Financial Consultants who can advise you.
How much cover will I need?
You can choose the amount of cover that you want. It may be enough to cover potential home modifications needed such as wheelchair ramps, or to pay off outstanding debts.
What if I don't know how much cover and term of policy that I require?
If you are unsure how much cover you will need, or the appropriate length of policy, NFU Mutual Financial Consultants and Customer Telephone Advisers can recommend appropriate policy details dependent on your current circumstances.
Your cover should always be reviewed as future inflation could make the lump sum worth less than it would be today.
What happens if a claim isn't made?
At the end of the policy term, if a claim has not been made, the policy ends and is no longer valid.
If a claim is made, what then happens to the policy?
The policy will only pay out once. Then the policy will end.
How do I pay for this policy?
You pay a monthly or annual premium throughout the term of your policy. We guarantee that your level of premium will not increase.
What illnesses are covered?
The conditions that NFU Mutual's Critical Illness Insurance covers are:
- Alzheimer's disease before age 65 - resulting in permanent symptoms
- Aorta graft surgery - for disease
- Benign brain tumour - resulting in permanent symptoms
- Blindness – permanent and irreversible
- Cancer – excluding less advanced cases
- Coma - resulting in permanent symptoms
- Coronary artery by-pass grafts - with surgery to divide the breastbone
- Deafness - permanent and irreversible
- Heart Attack – of specified severity
- Heart valve replacement or repair - with surgery to divide the breastbone
- HIV infection - caught in the UK from a blood transfusion, a physical assault or at work in an eligible occupation*
- Kidney Failure – requiring dialysis
- Loss of hands or feet – permanent physical severance
- Loss of speech - permanent and irreversible
- Major Organ Transplant
- Motor neurone disease - resulting in permanent symptoms
- Multiple Sclerosis – with persisting symptoms
- Paralysis of limbs – total and irreversible
- Parkinson's disease - resulting in permanent symptoms
- Stroke – resulting in permanent symptoms
- Terminal illness
- Third degree burns - covering 20% of the body's surface area
- Total Permanent Loss of Independent Existence
- Traumatic head injury - resulting in permanent symptoms
*The eligible occupations for HIV caught at work are:
- The emergency services - police, fire ambulance
- The medical profession - including administrators, cleaners, dentists, doctors, nurses and porters
- The armed forces
Correct as at 2nd June 2008 for New Critical Illness Policies Only. Exclusions can apply. Definitions of these illnesses can be found in the Key Features Document for this product, which can be requested, from our Customer Services Team.
Can I take out a policy to cover another person?
Yes. This will mean the 'other person' becomes the assured person and the policy will pay out if they suffer one of the specified illnesses.
Full details of this policy can be found in the Critical Illness Insurance Key Features Document which should be read and understood before you decide to proceed with any application. This can be requested via our contact us page or by calling free on 0800 622 323.
For security and training purposes, telephone calls may be recorded and monitored. Your enquiry may result in a call from an NFU Mutual Financial Consultant or Customer Telephone Adviser who advises on NFU Mutual's products and services and in special circumstances those of other
providers.
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