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Atherstone

105 Long Street, Atherstone, CV9 1AB

Welcome to the NFU Mutual Atherstone agency. Whilst our offices are based in the North of Warwickshire, we are also less than an hour from central Birmingham.

You are welcome to come and visit us at the office, where our experienced team will be pleased to assist you. However, we recognise you have busy lives so we are more than happy to visit you at your business premises. This is all part of the personal approach you will experience when dealing with us. By getting to know you, we are able to provide tailored advice to ensure you have the right cover, which can be reviewed annually to ensure your cover continues to be relevant to your needs.

We pride ourselves on our professional, friendly and personal approach. We have five teams to cover all your needs:

  • Corporate insurance – insurance and risk management advice for large corporate businesses. Our wide range of products are tailored to meet your needs and include property, fleet, business interruption, directors and officers insurance, product recall and cyber insurance. We particularly specialise in the food and drink, retail, hospitality and office-based business sectors. We also offer a risk management health and safety advice service.
  • Commercial insurance – we offer standard packages and tailored policies for all sizes of business. We cover most types of business but specialise in farming, food and drink, retail, hospitality and office-based businesses. We can visit you annually to review your insurance arrangements. We also offer risk management health and safety advice service.
  • Personal insurance – we offer a range of home products, such as building and contents cover, which can also include pet and travel as additional covers. We also offer a range of motor products, including personal car/vintage car, light goods vehicle, commercial vehicle, tractor/vintage tractor and we specialise in horse and rider policies.
  • Bespoke insurance - our Bespoke product is designed specifically for high value properties, in particular where the contents include valuables and/or art. Our specialist team visit you in your home to help you get the right cover and can review annually to ensure you are adequately covered. We also offer products to cover high value cars, holiday homes and yachts.
  • Financial services – we have a dedicated team who are able to advise you on financial planning including protection, pensions and investments.

Our aim is to provide the very best insurance, financial services and risk management solutions for farm and rural businesses, commercial business and private individuals.

Our team

Matt Welton

NFU Mutual Agent & NFU Group Secretary
I have worked for NFU Mutual since 2002 and joined the team in Atherstone as Senior Agent in January 2016. I am able to offer advice from a straightforward enquiry to complicated liability issues. I combine managing the office with visiting existing clients for regular reviews, new business quotations and acting as a licensed introducer for NFU Mutual financial services. The benefit of regular insurance reviews is that we can ensure your cover remains relevant to you as your business evolves. My determined approach for our business is to ensure that all our clients’ claims are dealt with fairly and quickly. This often results in better outcomes, where many other companies may have thrown in the towel. An excellent personal customer service with sound advice is at the heart of our business strategy. Part of our business is not only providing insurance but working with you to reduce your likelihood of needing to make a claim. We deliver this through our Risk Management Adviser. In addition to my role as Senior Agent, I am also Group Secretary for the North Warwickshire branch of the National Farmers Union. I am assisted with the running of the branch by my partner Michelle and by the excellent team based in the office. expand text

Michelle Peskett

Commercial Insurance NFU Mutual Agent
I have worked for NFU Mutual since 2012, gaining experience at head office and in a number of offices prior to joining our team in Atherstone in January 2017. I bring with me a wealth of experience and knowledge, particularly in terms of financial services. I am committed to building trusted relationships to ensure that I have a real understanding of yours and your family’s continuing financial and business insurance needs. I would be delighted to arrange to meet with you at your convenience to uncover how we can work together to fulfil your requirements. I can also refer clients to an NFU Mutual Financial Adviser for protection, investments and pension products. expand text

Kim Thomas

Office Manager
I have been with the Atherstone office since 1996 and am responsible for the day to day running of the office to ensure the branch runs smoothly. I have a wealth of experience dealing with claims, motor, personal and business insurance. I can also refer clients to an NFU Mutual Financial Adviser for protection, investments and pension products. I work very closely with the Partners to ensure the smooth running of the business including HR, finance, staff training, well-being, and office management. expand text

Sarah Nolan

Accounts Manager
I bring a wealth of experience to my role in accounts. I am responsible for premium collection and general account queries, including invoicing and banking. I am also your main point of contact for paying outstanding accounts and dealing with account queries. I prepare all of the renewal documentation and assist with the administration of annual reviews for existing clients, making appointments for the Agents Matt and Michelle. I can advise you on the variety of payment options on offer and can also refer clients to an NFU Mutual Financial Adviser for protection, investments and pension products. expand text

Leisa Cottis

Customer Service Adviser
I have been with the Atherstone office since April 2016. I am fully licensed to deal with your insurance needs, specialising in motor and personal lines and deal with enquiries, quotes, claims and adjustments over the phone. I am also able to arrange financial reviews with NFU Mutual Financial Adviser Neil Manton. expand text

Amy Croshaw

Customer Service Adviser
I have been with the Atherstone office since 2003. I am fully licensed to deal with your insurance needs, specialising in motor and personal lines and deal with enquiries, quotes, claims and adjustments over the phone. I can also refer our clients to an NFU Mutual Financial Adviser for protection, investments and pension products. expand text

Linda Place

Sales Adviser
Since joining the team in January 2017 my role primarily concentrates on all new business motor and personal line quotations, I often meet with clients face to face in the office, here in Atherstone. As a horse owner and rider, I specialise in horse & rider cover and horse boxes. We also offer a range of home products such as building and contents cover, which can also include pet and travel as additional covers that are available. In addition we offer a range of Motor products – including personal car, commercial vehicle, tractor and vintage cars. I can also refer you to a local NFU Mutual Financial Adviser for protection, investments and pension products. expand text

Becky Hall

Account Manager
I joined the team in October 2010 and have been working as an Account Manager since August 2014. I deal with the insurance requirements for a variety of businesses, specialising in large commercial risks and high net-worth home policies through our Bespoke policy cover. I am happy to visit you, to provide a Bespoke quotation with no obligation. My role mainly involves visiting you at your business premises to ensure your existing arrangements provide you with the most appropriate cover and remains relevant to you. I can also refer clients to an NFU Mutual Financial Adviser for protection, investments and pension products. expand text

Wendy Deeming

Administrator
I have been with the Atherstone office since 1998. My primary role is dealing with the policy renewal process and paperwork, assisting Sarah in ensuring your renewals are received promptly. I also helps out with the general day to day office routines. expand text
Steve Savage

Steve Savage

Business Development Consultant
I joined the Atherstone team in September 2017 after 30+ years in financial services. My current role involves working closely with Neil Manton, NFU Mutual Financial Adviser. I help Neil in his appointment preparation and can help ensure that you are also prepared for any meeting with Neil. If you prefer to deal with your affairs over the phone, I can arrange an appointment with one of our Telephone Financial Advisers. If you simply wish to transact with NFU Mutual and don't require financial advice, I can put you in touch with our team in Stratford upon Avon. I can also provide you with information about the financial services we offer, if that is useful to you, before you commit to a financial review. I look forward to talking to you over the phone or meeting face to face in the office. expand text

Amanda Rogers

Customer Service Adviser
I have recently joined the Atherstone team and bring with me 9 years worth of industry experience. Once licensed I will be able to deal with your insurance needs, specialising in motor and personal lines and deal with enquiries, quotes, and adjustments over the phone. I can also refer our clients to an NFU Mutual Financial Adviser for protection, investments and pension products. expand text

Neil Manton

Financial Adviser
I have worked as a financial services professional for over 10 years, joining NFU Mutual in August 2016. I work closely with the Atherstone office, providing specialist advice to their new and existing clients. I can tailor a financial plan that is personal to you or your business’ circumstances. Working with you over future years to adapt your plan to the changes in your life, including pension planning, tax efficient investing, protection and Inheritance Tax planning. I work collaboratively with my clients, in an open and transparent manner, to find the most suited solutions to their financial needs. If you would like to meet with me, please contact the office or myself via neil_manton@nfumutual.co.uk expand text

Financial Advice over the Telephone

Telephone Financial Advisers
The Atherstone office also have a team of Telephone Financial Advisers available to our clients. This team can provide financial advice for you over the telephone rather than face to face. If you feel this would be beneficial to you please ring the office and an appointment can be arranged for you. expand text

Karla Hill

Risk Management Consultant
Karla is our specialist in all matters relating to health and safety services. She can ensure that you are up-to-date with relevant health & safety legislation in order to protect yourself and your business. Karla is able to offer assistance to your business in managing risks and ensuring compliance with current legislation, from audit work, risk assessments, COSHH assessments, employee handbooks, health & safety policies to fire risk assessments. Karla is available to visit you at your premises or to discuss over the telephone - please do not hesitate to contact one of the team if you are interested in finding out more information about our risk management services. If you would like to arrange an appointment at no cost please contact us. We can then explain more about the appointment service and arrange a date. expand text

Customer Support Centre/Out of Office Hours Support

01827 717515
For your convenience, our phone number continues to be answered by our Customer Support Centre colleagues in Glasgow from 5pm - 8pm weekdays and 9am - 12.30pm on Saturdays. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

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