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Buckingham

The Creamery, Brackley Road, Buckingham, MK18 1JD

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Welcome to NFU Mutual's Buckingham branch where we pride ourselves in offering a traditional approach to insurance. Our staff are always on hand to offer both a friendly and personal service to all of our clients.

We aim to offer a friendly, personal and local service with expert assistance from our long-serving team who have a great knowledge of the area and NFU Mutual's range of insurances, including home, motor, tradesman, business and horse insurance.

Our team

David Grainge

David Grainge

Senior Agent
Having been involved in farming all my life I have a sound understanding of our core customers businesses, a career in the supply industry has broadened my commercial knowledge which helps me advise on all aspects of commercial insurance. I'm always keen to visit clients and potential clients to develop a good understanding of their businesses and insurance needs. expand text
Graham Hall

Graham Hall

Agent
I have been the Agent here in Buckingham since 1998. Prior to that I was an inspector for NFU Mutual so have been within the organisation a lot longer than just as an agent. I can honestly say I have an in-depth understanding of NFU Mutual's products and can help with both new and existing business. expand text
Heather Brodie

Heather Brodie

Claims Handler
I’m the branch's claims handler dealing with property and business claims. I am happy to help with enquiries and look after some of our small business, tradesman and property owner customers. I was brought up locally within a farming family and many of my family still farm locally. I was, in my younger days, a member of Edgcott and Winslow Young Farmers but now live in the Northamptonshire countryside with my daughters, cats, rabbit and bantams! I love socialising with my partner, family and friends and enjoy cooking and gardening with walking and cycling when I can. expand text
Lucie Wheeler

Lucie Wheeler

Customer Sales Adviser
I joined the Buckingham NFU Mutual team in September 2013 as a Customer Service Adviser. I am the first point of contact for all of your motor and personal insurance requirements and I am also able to help with any renewal or account queries that you may have. I pride myself on offering a first class service and building long term relationships with our customers. Alongside our motor and personal insurance services I also arrange appointments for our NFU Mutual Financial Adviser. In my spare time I mostly enjoy spending time with my family and friends and maintaining our garden. expand text
Kirsty Petrovic

Kirsty Petrovic

Customer Sales Team Leader
I am the Customer Sales Team Leader and have been at the branch since 2013. I am able to help with general insurance and small business enquiries and thoroughly enjoy getting to know all of our customers. When I'm not at work I enjoy horse riding and long walks round the country with my partner and our dogs. expand text
Samantha Horsler

Samantha Horsler

Customer Service Adviser
I’m one of the main points of contact for your motor and personal needs-delivered with a smile! I am happy to help with any enquiries you may have. In my spare time, I enjoy spending time with my friends and family and watching a great TV series (Dexter is brilliant for anyone who needs a recommendation)! expand text

Jack Shefford

Trainee Customer Service Adviser
I joined NFU Mutual in 2017 as a Customer Sales Adviser and I'm currently training to advise on your insurance needs. I am a keen musician for the Marsh Gibbon silver band and enjoy long motorbike tours. Feel free to call to discuss your insurance requirements or about motorbikes. expand text

Alex Fairall

Apprentice Customer Service Adviser
I am the Apprentice at the NFU Mutual at Buckingham and joined the office in January 2018. I can assist with general enquiries but also make sure that you receive your renewal documents in time. expand text
Jayne Walters

Jayne Walters

Office Accounts Administrator
I joined the team in May 2014 having worked in banking for the last 20 years. I currently spend my time providing administration support to the branch. I am also responsible for looking after payments, invoices and any other account issues. I have been told I make an outstanding cup of coffee and have even been known to predict the weather!! expand text
Adam Cuthbertson

Adam Cuthbertson

Chartered Financial Planner
Adam, our Chartered Financial Planner will be delighted to visit you and offer expert advice on aspects of financial planning, including your protection needs, retirement planning, investments and Inheritance Tax needs. expand text

Karen Shackell

Office Manager
I am the Buckingham Office Manager and my job is to ensure that we continue to deliver exceptional service to all our customers. I am here to help with all general enquiries and ensure that our customers’ interests are at the heart of everything we do. In my spare time I love cooking and am a passionate golfer. Weather permitting I can be seen cycling in the countryside around Towcester or walking my beloved Cockapoo, Hugo! expand text

Karla Hill

Risk Management Consultant
I am able to offer assistance to your business in managing risks and ensuring compliance with current legislation, from COSHH assessments, risk assessments, health and safety policies to fire risk assessments. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

For security and training purposes calls may be recorded and monitored.