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Caernarfon Branch

19 Bangor Street, Caernarfon, LL55 1AT

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Welcome to NFU Mutual's Caernarfon branch where we provide a personal and friendly service to assist you with your insurance and financial services needs. Our aim is to provide the highest level of local service and develop long term personal relationships.

Our team

Hedd Rhys

Agent
I am the senior agent, having taken over the position in October 2008. I am fully trained to help with NFU Mutual insurance products and am committed to running an efficient, friendly office with a local flavour. I believe that the key to running a good business is providing a friendly, trustworthy environment. Ers cymryd y rol ym Mis Hydref 2008, fi yw’r Prif Asiant yng Nghaernarfon a Phwllheli. Rwyf wedi fy hyfforddi i roi gwybodaeth ar holl gynyrch yswiriant NFU Mutual ac wedi ymroi i redeg swyddfa effeithlon a chyfeillgar gyda blas lleol iddi. Credaf bod darparu awyrgylch gyfeillgar gyda staff y gall ein cwsmeriaid ymddiried ynddynt, yn hanfodol wrth redeg busnes da expand text

Rachel Williams

Agent
I have been an agent for NFU Mutual since November 2015 at Caernarfon and Pwllheli. Prior to my appointment as assistant agent I have worked within the Caernarfon branch as a sales and customer service adviser since March 2011 following completion of my degree in agriculture, conservation and the environment. I am able to help you with a wide range of NFU Mutual’s products and services, if you have any queries or would like a quotation give us a call or e-mail our office. Rwyf yn asiant I NFU Mutual ers Tachwedd 2015 yng Nghaernarfon a Phwllheli. Cyn fy mhenodi fel Asiant, bum yn gweithio yn ein swyddfa yng Nghaernarfon fel Cynghorydd Gwasanaethau Cwsmer ers Mawrth 2011 yn dilyn cwbwlhau fy ngradd mewn Amaeth, Cadwraeth a’r Amgylchedd. Gallaf eich cynorthwyo gyda ystod eang o gynyrch a gwasanaethau NFU Mutual. Os dymunwch drafod a ni ymhellach, rhowch alwad I ni. expand text

Sarah Edwards

Agent
I began my role as assistant agent at the Caernarfon and Pwllheli branch in November 2015. I have been fortunate to grow up locally with parents who run an agricultural merchant business providing me with sound knowledge of this continually changing industry. I can help with many aspects of NFU Mutual insurance products and believe in running a growing business, with local and knowledgeable staff who have customer service at the forefront of their daily duties. Rwyf yn Asiant I NFU Mutual ym Mhwllheli a Caernarfon ers Tachwedd 2015. Rwyf yn dod o gefndir amaethyddol ac o deulu sydd wedi rhedeg busnas Masnach Amaethyddol ar y Llyn. Mae hyn wedi rhoi dealltwriaeth hanfodol o’r diwydiant cyfnewidiog yma. Rwyf ar gael I helpu chi efo pob agwedd o gynyrch yswiriant NFU Mutual ac yn credu mewn datblygu busnes, sydd yn cyflogi staff lleol efo’r gallu i darparu gwasnaeth o’r safon uchaf i’n cwsmeriad. expand text

Glesni Jones

Office Supervisor
I have worked for NFU Mutual for the last 16 years having previously worked in banking and retailing and really enjoy the customer contact. I can provide quotations for cars, commercial vehicles, tractors, and personal insurances. Rwyf wedi gweithio gyda NFU Mutual ers 16 mlynedd ac wedi gweithio vyn hynny mewn bancio a masnach ac wrth fy modd yn delio a chwsmeriaid. Gallaf ddarparu prisiau yswiriant ar gyfer ceir, cerbydau masnachol, tractorau ac yswiriant personol. expand text

Dawn Morris-Roberts

Customer Service Adviser
I am the senior administrator and customer service adviser at the Caernarfon branch. I deal with all our motor and personal products as well as maintaining the accounts at the office and strive to meet the customer's needs in a professional and efficient manner. Fi yw’r uwch weinyddwraig a chynghorydd gwasanaethau cwsmer yng nghangen Caernarfon. Yn ogystal a gofalu am y cyfrifon, gallaf eich cynorthwyo gyda holl yswiriant moduro a phersonol mewn modd proffesiynol ac effeithlon. expand text

Dewi Hughes

Customer Service Adviser
I have worked with NFU Mutual since 2010 having previously worked in banking and IT and really enjoy the customer contact. I am able to assist you with household, motor and business insurance. Rwyf wedi gweithio gyda NFU Mutual ers 10 mlynedd ac wedi gweithio cyn hynny yn y diwydiant bancio a thechnoleg gwybodaeth ac wrth fy modd yn delio a chwsmeriaid. Gallaf ddarparu prisiau yswiriant ar gyfer ceir, cerbydau masnachol, tractorau ac yswiriant personol yn ogystal a business. expand text

Donna Bates

Customer Service Adviser
I am a customer service adviser who joined NFU Mutual in September 2015 after previously working for an insurance broker for the past 7 years. I can assist you with motor and home & lifestyle products for which I aim to provide you with efficient and excellent service. Rwyf yn Gynghorydd Gwasanaethau Cwsmer a ymunodd a NFU Mutual ym Medi 2015 ar ol gweithio am 7 mlynedd gyda brocer yswiriant. Gallaf eich cynorthwyo gyda yswiriant moduro a phersonol gan anelu i ddarparu gwasanaeth gwych bob amser. expand text

Catrin Green

Customer Service Adviser
I am a Customer Service Adviser and joined NFU Mutual in March 2017, having been a stay at home mum for the last six years. I previously worked for NFU Mutual Pwllheli branch in 2008. I can assist you with motor and personal products for which I aim to provide you with efficient and excellent service. Rwyf yn Gynghorydd Gwasanaethau Cwsmer a ymunodd a NFU Mutual ym mis Mawrth ar ol aros adra I fagu fy mhlant am chwe mlynedd. Bum yn gweithio yn blaenorol I Nfu Mutual yn Nghangen Mhwllheli yn 2008. Gallaf eich cynorthwyo gyda yswiriant moduro a phersonol gan anelu i ddarparu gwasanaeth gwych bob amser. expand text

Alex Munro

Sales Development Consultant
I joined NFU Mutual in 2015 on the sales and agency graduate scheme. I really enjoy working across the agency network in North Wales, speaking to customers new and old. I look forward to seeing you in the local area. expand text

Sian Brown

Risk Management Services Sales Consultant
I am a risk management services sales consultant and available to come and talk to you about tailor made health and safety packages to suit any business and budget. Contact the Caernarfon branch to arrange an appointment. expand text

Gareth Jones

Financial Adviser
Gareth is an NFU Mutual Financial Adviser and will be delighted to visit you and offer expert advice on aspects of financial planning. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

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