Phone lines closed

Call today: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Chelmsford

Unit 11 Parkview, The Warren Estate, Lordship Road, Writtle, Chelmsford, CM1 3WT

Visit today: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Welcome to NFU Mutual Essex Central branch. NFU Mutual has over 100 years experience in the insurance industry. Best known as a rural insurer, NFU Mutual can offer a range of products and services extending to investments, pensions, life assurance and risk management. At NFU Mutual Essex Central we look after a wide variety of insurance and financial services customers ranging in size and complexity from individual car, home, commercial vehicle, tractor & equine insurance to tailored large scale commercial insurance and fleet policies.

At NFU Mutual Essex Central we pride ourselves on offering our customers a personal and friendly service. Based in Writtle just outside Chelmsford, we are located in a perfect position to assist customers in the Essex area. Our doors are always open if you want to pop in for a chat, alternatively you can speak to us over the phone or we can visit you to discuss your needs. We take the time to get to know our customers in order to understand their requirements.

Our team is experienced and knowledgeable, and aims to provide quality NFU Mutual products at a fair price, with a first class customer service.

NFU Mutual

Our team

Graham Harvey

Graham Harvey

Senior Agent

As senior agent Graham specialises in looking after existing large accounts for farming, estates and commercial businesses, regularly reviewing cover and assisting with queries throughout the year. In addition to contact over the telephone Graham is able to come and visit your premises, enabling NFU Mutual to give your business a personal local service. Graham is also a group secretary for the local National Farmers' Union.

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Rob Taylor

Robert Taylor Cert CII

Agent

Robert leads the commercial new business team in new business generation, as well as looking after existing commercial, fleet and private client accounts. Robert is always willing to visit your premises in order to ascertain your insurance needs and requirements for your business, fleet or high net worth home. Robert specialises in retail/wholesale, hospitality, food and drink, property owner and estate commercial insurance sectors. Robert is also able to discuss risk management services that NFU Mutual can offer to assist with health & safety requirements and risk reduction and he can introduce you to financial services such as investments, pensions and life assurance.

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John Harvey

John Harvey Cert CII

Commercial Account Executive

John is part of our new business team. Having been with the agency since 2000 John has a wealth of knowledge in a range of products. John now specialises in commercial business, motor fleet and high net worth home insurance with a focus on the retail, hospitality, food and drink, property owner, estate, wholesale sectors and NFU Mutual Bespoke Insurance. John is happy to visit you at your premises to discuss your insurance needs as well as any NFU Mutual Risk Management Services to assist with health & safety requirements and risk reduction.

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Clare Devonshire

Clare Devonshire Cert CII

Office Manager

Clare joined the branch in 2002 originally as a claims handler and then seller. Clare is now responsible for the smooth running of the office and managing the customer support advisers. Clare is licensed in motor, personal and commercial products. Alongside being office manager Clare specialises in the more complicated claim and looking after the branch compliance.

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Hayley White

Hayley White

Customer Service Adviser

Hayley joined the office in 2015 and is licensed in all motor and personal products; she has a particular interest in equine insurance. Our Customer Service Advisers are the first point of contact for all incoming queries into the office. The team can quote for both motor and personal insurances and make amendments to existing policies. Hayley can also offer support with motor claims and handle your small personal claims.

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Paula Lumb

Paula Lumb

Customer Service Adviser

Paula joined the branch in 2002, and is licensed in all motor and personal products. The customer service advisers are the first point of contact for all incoming queries into the branch. The team can quote for personal insurances, make amendments to existing policies.

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Oliver Pomfret

Oliver Pomfret

Customer Service Adviser

Oliver joined the agency in February 2018, he is currently licensed in all motor products and is currently working towards obtaining his personal products and bespoke product. The Customer Service Advisers are the first point of contact for all incoming queries into the agency. The team can quote for new motor and personal insurances and make amendments to existing policies.

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Reece Kain

Reece Kain

Sales Associate

Reece joined the agency in January 2017 and is part of our expanding new business team. Currently Reece has obtained licenses in all motor products and personal products and is working towards his commercial product licenses, covering commercial business, motor fleet and high net worth home insurance with a focus on the retail, hospitality, food and drink, property owner, estate, wholesale sectors and NFU Mutual Bespoke Insurance. Once fully trained Reece will specialise in new commercial business.

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Connor Laybourn

Connor Laybourn

Sales Associate

Connor is the newest member of the new business team, joining the agency in March 2018. Currently Connor has obtained his license in all motor products and is working towards his personal products. After completing this training Connor will completing his commercial training covering commercial business, motor fleet and high net worth home insurance with a focus on the retail, hospitality, food and drink, property owner, estate, wholesale sectors and NFU Mutual Bespoke Insurance. Once fully trained Connor will specialise in new commercial business.

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Sarah Warder

Sarah Warder

Claims Handler

Sarah joined the branch in 2012, but has worked at NFU Mutual for over 12 years. Sarah looks after new and existing claims, aiming to ensure that they are dealt with smoothly and efficiently. 

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Hayley Gill

Hayley Gill

Financial Services Coordinator

Hayley books appointments with NFU Mutual Financial Advisers. She will contact you over the phone to arrange the most convenient time for them to visit you. Hayley can also provide literature regarding our products and services for you to read through in your own time. Hayley also coordinates regular financial services seminars here at the branch.

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Lesley Goodman

Lesley Goodman

Secretary & Administration Assistant

Lesley joined the branch in 2016, after many years as a secretary for the local NFU Mutual sales office. Lesley provides essential administrative support for the branch.

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