Find your local branch

Chester

West View House, Whitchurch Road, Hatton Heath, Chester, CH3 9AU

Welcome to NFU Mutual's Chester branch where we spend the time talking to you to ensure that you get the cover to suit you, your family, your business and your way of life.

We pride ourselves on taking the time with our customers and know that they appreciate having accessible staff in a local office that they can turn to when they need it.

NFU Mutual

Our team

Colin Britton

Colin Britton

Senior Agent
Although I'm a proud supporter of Bristol Rovers, I'm even prouder of the lasting relationships I've built with all of my customers since dedicating my working life to NFU Mutual back in 1977. My motto is "the most important asset anybody can insure, is themselves" and that's why you'll normally find me out of the branch spending time with my customers ensuring we're doing exactly that. expand text
Giles Walton

Giles Walton

Agent
I was born in Melton Mowbray (and that's no pork-pie!) but, after completing a degree in psychology at Oxford, I moved to Tarvin, and in 1983 joined NFU Mutual. Although my hobbies are listening to music and dancing, I've never made a song or dance about ensuring my customers get the right service and cover. expand text
Jo-Anne Prince

Jo-Anne Prince

Agent
I've always had a keen interest in rural affairs, so joining NFU Mutual as a Sales Associate in 2001 seemed the natural choice. In summer 2009 I became an Agent and now look forward to developing awareness of benefits NFU Mutual can bring, not only to our customers but, also our local community. expand text
Kelly Willcocks

Kelly Willcocks

Office Manager
I am the Office Manager and I look after the customer service team. I joined the branch in November 2015 after 13 years in our Chester regional office, so have been in the insurance industry for some time. I made the move to the branch as I wanted to be closer to NFU Mutual customers, as helping others and providing a good service is my passion. expand text
Alex Blackburn

Alex Blackburn

The Partners' PA
I do everything from making alterations for the partners' clients and appointments, to ensuring they have the essential cup of tea in the morning. I am happy to help with any query you may have if one of the partners are unavailable, catering to your needs. expand text
Jade Edwards

Jade Edwards

Customer Service/Claims Adviser
I started working for NFU Mutual in 2009 and have gained knowledge in many aspects of insurance from motor insurance all the way through to commercial insurance. I am happy to help with any queries or questions you may have and to offer you the best service possible. expand text
Patrick Lomas

Patrick Lomas

Customer Service Adviser
I joined NFU Mutual in November 2015 as an apprentice. Since joining, I have gained the knowledge I need to assist you with any motor, personal or commercial insurance needs whether it be new or existing business. I also handle the high net worth enquiries and I am forever looking at new ways to increase the number of new clients in our branch. expand text
Ian Jones

Ian Jones

Customer Service Adviser
I have a wealth of insurance experience having worked for NFU Mutual for 12 years as a Motor and Personal Underwriter in the Chester regional office. I moved to a new role as Customer Service Adviser for the Tattenhall branch in May 2016 where I use my experience to great effect in helping customers with their motor and personal insurance requirements. expand text
Ella Weeler

Ella Wheeler

Customer Service Adviser
I joined NFU Mutual in March 2017, following the completion of my Countryside Management Extended Diploma at Reaseheath College. Coming from a beef farming background, I now look forward to assisting customers with their insurance needs. expand text
Toby Venables

Toby Venables

Customer Service Adviser
I started working at the Tattenhall branch in January 2017 and I'm looking forward to helping our customers with their motor and personal insurance needs and providing them with the first class service they deserve. expand text
Beatrice Robinson

Beatrice Robinson

Customer Service Adviser
I started with NFU Mutual in October 2017 after 13 years in equine retail, which gave me with an excellent customer service background. I now look forward to using these skills to assist our NFU Mutual customers with their motor and personal insurance needs. expand text
Vicky Blackburn

Vicky Blackburn

Accounts Assistant
Having recently started as an experienced Accounts Assistant, I am enjoying building relationships with our clients and settling into life with NFU Mutual. expand text
Sue Cadman

Sue Cadman

Administrator
I have been with NFU Mutual since September 2015 as Administration Support. I make sure members receive their renewals on time and provide support for the agents with their renewal reviews. expand text
Paula Collier

Paula Collier

Life Lead Coordinator
I have recently joined the team in Tattenhall following a career in retail management. I am enjoying settling into life at NFU Mutual and supporting NFU Mutual Financial Adviser, Paul Clarke. I am committed to ensuring that all our clients receive the best possible support to meet their financial goals. For some this means meeting an adviser they can trust for the first time and for others it's making sure there is a regular review plan in place for them. expand text
Paul Clarke

Paul Clarke

Chartered Financial Planner
I am an NFU Mutual Financial Adviser for the Chester branch. I have worked in financial services for over 30 years and have worked with NFU Mutual since February 2010. I am a chartered financial planner and specialise in helping my clients with important decisions around their investments and pension planning. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

For security and training purposes calls may be recorded and monitored.