Call today: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Chester

West View House, Whitchurch Road, Hatton Heath, Chester, CH3 9AU

Visit today: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Welcome to NFU Mutual's Chester branch where we spend the time talking to you to ensure that you get the cover to suit you, your family, your business and your way of life.

We pride ourselves on taking the time with our customers and know that they appreciate having accessible staff in a local office that they can turn to when they need it.

NFU Mutual

Our team

Jo-Anne Prince

Jo-Anne Prince

Senior Agent

I've always had a keen interest in rural affairs, so joining NFU Mutual as a Sales Associate in 2001 seemed the natural choice. In summer 2009 I became an Agent and now look forward to developing awareness of benefits NFU Mutual can bring, not only to our customers but, also our local community.

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Colin Britton

Colin Britton

Agent

Although I'm a proud supporter of Bristol Rovers, I'm even prouder of the lasting relationships I've built with all of my customers since dedicating my working life to NFU Mutual back in 1977. My motto is "the most important asset anybody can insure, is themselves" and that's why you'll normally find me out of the branch spending time with my customers ensuring we're doing exactly that.

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Martin Kerrison

Agent

I am extremely proud to be joining NFU Mutual as an Agent, and looking forward to working with and supporting the team as we look to the future of our business, and continuing to raise awareness of the many benefits NFU Mutual can bring to our customers and local community. With 30 year’s experience in the insurance industry, at the heart is always the customer and the creation of long term and trusted relationships.

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Kelly Willcocks

Kelly Willcocks

Office Manager

I am the Office Manager and I look after the customer service team. I joined the branch in November 2015 after 13 years in our Chester regional office, so have been in the insurance industry for some time. I made the move to the branch as I wanted to be closer to NFU Mutual customers, as helping others and providing a good service is my passion.

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Mary Leach

Commercial Account Executive

I joined NFU Mutual in September. I have very varied experience in insurance from personal lines call centres to commercial broker’s office. I will be putting all this knowledge to good use for all my clients. My role is to look after our existing business to make sure their policies grow with their policyholder's needs, making sure they have all the cover they need, when they need it, to keep them protected whilst they do the important day to day.

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Alex Blackburn

Alex Blackburn

The Partners' PA

I do everything from making alterations for the partners' clients and appointments, to ensuring they have the essential cup of tea in the morning. I am happy to help with any query you may have if one of the partners are unavailable, catering to your needs.

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Amy Powley

The Partners' PA

I previously worked for NFU Mutual for 7 years and have recently returned after a break to have my little boy. I am enjoying getting into a new role as Personal Assistant to the Agents and will always do my best to help you with any queries you may have.

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Rachel McDermott

Personal Assistant to Jo-Anne Prince

I joined NFU Mutual in July 2018 following previous experience in the insurance, equine and agricultural industries. I am hoping this knowledge will help me in my role as Personal Assistant to Agent Jo-Anne Prince. I am always happy to help in any way possible and look forward to getting to know all our customers.

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Ian Jones

Ian Jones

Customer Service Adviser

I have a wealth of insurance experience having worked for NFU Mutual for 12 years as a Motor and Personal Underwriter in the Chester regional office. I moved to a new role as Customer Service Adviser for the Tattenhall branch in May 2016 where I use my experience to great effect in helping customers with their motor and personal insurance requirements.

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Beatrice Robinson

Beatrice Robinson

Customer Service Adviser

I started with NFU Mutual in October 2017 after 13 years in equine retail, which gave me with an excellent customer service background. I now look forward to using these skills to assist our NFU Mutual customers with their motor and personal insurance needs.

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Sue Cadman

Sue Cadman

Administrator

I have been with NFU Mutual since September 2015 as Administration Support. I make sure members receive their renewals on time and provide support for the agents with their renewal reviews.

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Paula Collier

Paula Collier

Life Lead Coordinator

I have recently joined the team in Tattenhall following a career in retail management. I am enjoying settling into life at NFU Mutual and supporting NFU Mutual Financial Adviser, Paul Clarke. I am committed to ensuring that all our clients receive the best possible support to meet their financial goals. For some this means meeting an adviser they can trust for the first time and for others it's making sure there is a regular review plan in place for them.

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Paul Clarke

Paul Clarke

Chartered Financial Planner

I am an NFU Mutual Financial Adviser for the Chester branch. I have worked in financial services for over 30 years and have worked with NFU Mutual since February 2010. I am a chartered financial planner and specialise in helping my clients with important decisions around their investments and pension planning.

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