Find your local branch

Duns

46 Market Square, Duns, TD11 3AL

Phone lines closed

Welcome to NFU Mutual’s Borders agency, where we pride ourselves on offering our customers a personal and local service for their insurance, pension and investment requirements. We have a large network of friendly and knowledgeable staff who are on-hand to listen to your specific requirements and to work with you to ensure that you receive the correct cover for your needs.

Whether you require an insurance quote for your home, car, business or farm, or are interested in finding out more about pensions, investments, retirement and succession planning, we offer a comprehensive range of products which can be discussed over the phone, in person at our office, or at your home or business.

We are located next to the market square in Duns and together with our office in Newtown St Boswells, we serve the entire geographical area of the Scottish Borders.

We would be happy to welcome you to the agency so please do pop in if you would like to know more about our insurance products. 

NFU Mutual

Our team

Vicky Carmichael

Agent & NFU Scotland Secretary
Vicky has been an Agent for NFU Mutual for more than 25 years and has been based at our Duns office since 2008. She specialises in agricultural and commercial classes of insurance, and runs the Borders agency with Richard, Rory and Laura from our Newtown St Boswells office. expand text

Fiona Learmonth

Customer Sales Adviser
Fiona joined the team in 2000 and deals with all NFU Mutual products including new business quotes and changes to existing policies. She is a fully trained claims specialist and is available to help should you need to make a claim. expand text

Linsey Wilson

Customer Sales Adviser
Linsey started her career with NFU Mutual in 2007 and was initially based in our Newtown St Boswells office. She later joined the team in Duns in 2011 and deals with all NFU Mutual products including new business quotes and changes to existing policies. She is a fully trained claims specialist and is available to help should you need to make a claim. expand text

Lynne Kruyer

Customer Sales Adviser
Lynne joined the team in 2000 and is responsible for processing changes to existing policies, collating renewal documentation and managing the accounts. She is a fully trained claims specialist and is on-hand to assist should you have to make any claims on your motor, personal or equine policies. expand text

Out of Hours

Customer Support Centre
Our phone number continues to be answered by our Customer Support Centre colleagues in Glasgow once our office closes. So, should you need to get in touch to obtain a quote, discuss an existing policy, make a change to your motor, personal, business or equine insurance they will be happy to assist you from 5pm - 8pm weekdays, 9.30am – 12.30pm on Saturdays, and during most Bank Holidays. Please note that due to data protection the CSC team will only be able to deal with the policyholder or an authorised person noted on the policy. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

For security and training purposes calls may be recorded and monitored.