Phone lines closed

Call today: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Essex South

25 Springfield Lyons Approach, Chelmsford Business Park, Chelmsford, CM2 5LB

Visit today: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Welcome to NFU Mutual’s Essex South agency. From private individuals to farm and commercial businesses, we offer professional and down to earth help on your insurance, pension and investment requirements. 
 
At the Essex South branch, we take time to get to know our customers in order to understand their needs. The business is led by Frank Thorogood and Sian Williams. They are supported by a dedicated team of knowledgeable insurance professionals who work hard to provide quality NFU Mutual products.

NFU Mutual

Our team

Frank Thorogood

Frank Thorogood

Agent

Frank’s background is rooted firmly in the farming industry. Having grown up on the family farm near Chelmsford, he ran his horse feed production and supply company for over a decade. Having sold that and passed control of two side businesses to his wife, he took a year studying an MBA, followed by two enjoyable years as a farming consultant. Frank is responsible for running the agency alongside Sian in addition to looking after new and existing farm and commercial clients. He is also the NFU Group Secretary for South Essex.

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Sian Williams

Sian Williams

Agent

Sian has worked in the insurance industry for 29 years, advising commercial clients on their insurance needs within a variety of industry sectors. In addition, she has fulfilled a number of managerial roles and is past President of the Insurance Institute of Chelmsford and South Essex. Sian is responsible for running the agency alongside Frank and will also be looking after new and existing farm and commercial clients.

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Chris Lewis

Chris Lewis

Local Business Adviser

Chris has worked for the South Essex agency for 3 years. He is primarily focussed on meeting potential commercial customers to discuss the extent of our product offering and providing bespoke proposals to suit their individual requirements.

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Vicky Zarzecki

Vicky Zarzecki

Office Manager

Vicky has worked for NFU Mutual for 16 years and has been at the Essex South agency for 7 of these. She ensures the smooth running of the office and has a full knowledge of all our products and services and is your first contact point, if Frank and Sian are not available.

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Carol Lawrence

Carol Lawrence

Customer Service Manager

Carol has worked for NFU Mutual for 8 years and specialises in the renewals and new business for motor, home and commercial package policies. She is our resident expert for our customers with a Bespoke policy (high net worth).

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Samuel Jones

Liam Cosgrove

Insurance Adviser

Liam is part of our main office team and deals with motor and home enquiries for both new and existing customers as well as commercial business renewals.

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Liam Cosgrove

Samuel Jones

Insurance Adviser

Sam is part of our main office team and deals with motor and home enquiries for both new and existing customers as well as commercial business renewals.

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Andy Smith

Insurance Adviser

Andy is part of our main office team and deals with motor and home enquiries for both new and existing customers.

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Vincent Mear

Claims Manager

Vincent has been dealing with claims for three decades. He is here to assist you in all matters claims and works with both you and your regional claims colleagues to ensure a timely, effective and fair claims settlements.

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Louise Lepley

Louise Lepley

Accounts Controller

Louise's role within the branch is to deal with the customer payments, invoices and client account queries.

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Kelly Turpin

Contact Manager

Kelly is part of our sales team and works closely with Chris Lewis. She is responsible for our contact management strategy and is in contact with our commercial prospects.

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Olivia Beeson

Risk Management Consultant

Olivia advises our clients on NFU Mutual risk management services which can help with their health and safety requirements.

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Lee Tilstone

Financial Adviser

Lee is an NFU Mutual Financial Adviser who can be contacted via the office or direct on 07970 857905. He is available for a financial review on life assurance, pensions and investments.

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