Call today: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Flimwell

Clarks Yard, Flimwell, TN5 7NG

Visit today: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Welcome to the NFU Mutual Tunbridge Wells & Flimwell agency; serving our customers from our two centres of excellence in the West Kent & East Sussex area.
 
We’re here for our customers. Wherever life takes them; yesterday, today and tomorrow. We pride ourselves on providing personal advice and exceptional care, giving peace of mind in knowing that the things which matter most, are safe and secure, should the unexpected arise.
 
We are backed by an organization which was built over 100 years ago and is still growing. From field to fork and more… From farming, property & valuables, to commercial protection. Our customers have a dedicated team, who will look after their insurance requirements.

NFU Mutual

Our team

Martin Webber

Martin Webber

Senior Agent/Partner

Martin started his career as a farm manager, who later ventured into loss adjusting and subsequently he joined NFU Mutual in 1999. His expertise lies in agricultural risks and dealing with complex claims. Martin is a Business Partner, Senior Agent and a NFU Group Secretary. Martin's dream experience is to play drums with his band at Sloppy Joe’s bar in Key West, Florida or take part in the Le Mans 24 hour race. His funniest office moment was trying to patch a franking machine cable and accidentally switching all the office monitors off!

Expand text

Patrick Bowring

Patrick Bowring

Agent/Partner

Patrick started his career with NFU Mutual in 1997 as an Agent and Group Secretary for NFU Mutual. He is our resident expert in agricultural & commercial insurance. Patrick is one of our 3 Business Partners and Agents. Patrick's dream experience would be to play a round of golf with his buddies at St Andrews.

Expand text

Shaun Joubert

Shaun Joubert CII

Agent/Partner

Shaun started his career in financial services. He joined NFU Mutual in 2009 with a focus on growing the business and reaching out to a broader range of clients. His expertise lies in high value homes, listed buildings and commercial insurance. Shaun is a Business Partner, Agent and NFU Group Secretary. Shaun's dream experience would be to dive the Sardine Run with bull sharks off the coast of South Africa. His funniest office moment was when he packed up after a company BBQ and left the coals in a bag on the grass, thinking they were extinguished; only to find out in a call later that they indeed were not and some other colleagues had to very quickly put them out.

Expand text

Sean Louw

Sean Louw

Agency Manager

Sean joined us in December 2017, after having had a varied career within the Royal Marines. His experience is in team management and as such will be focussing on performance management & general engagement within this agency. His dream experience would be hiking the length of South America.

Expand text

Paul Bullivant

Paul Bullivant

Financial Adviser

Paul is our resident Financial Adviser who has been with NFU Mutual for 2 and a half years. He has over 20 years of extensive experience in financial services and private banking sectors. His experience lies with providing a bespoke and holistic approach to financial planning and he's able to help customers with advice on pensions, investments, Inheritance Tax planning and personal protection.

Expand text

Sarah Hutchinson

Sarah Hutchinson

Sales Manager

Sarah started her career with NFU Mutual in 2007 as an Insurance Adviser, having worked in insurance for a long time. Sarah is our Sales Manager with a particular focus on bespoke home insurance. Her dream experience would be to take her family to Florida and release baby turtles into the sea. Sarah's funniest office moment was when a flock of birds flew through the office and all the team hid under their desks.

Expand text

Tonya Williams

Tonya Williams

Marketing Manager

Tonya came from marketing in the IT sector to NFU Mutual in 2017. Her focus is on all things marketing for this busy agency. Tonya's dream experience would be to go diving with penguins & seals in the Galapagos Islands and spend some time in the Amazon rainforest. Her funniest office moment happened on the second day in the office when she made coffee double strength – which made all the coffee drinkers bounce around for a bit.

Expand text

Robert Curd

Rob Curd

Sales Associate

Rob started his career with NFU Mutual in 2015 as an Insurance Adviser. Rob is our Sales Adviser with particular focus on small, medium business & commercial insurance. His dream experience would be to travel across America and take amazing photos. Rob's funniest office moment was when Shaun told his peacock story.

Expand text

Hayley Thomas

Hayley Thomas

Sales Associate

Hayley started her career with NFU Mutual in 2015 as a Financial Services Co-Ordinator. Hayley is our Sales Adviser with particular focus on motor, bespoke and small commercial. Her dream experience is to be a techno DJ and travel the world.

Expand text

Aileen Edmonds

Aileen Edmonds

Leads Life Coordinator

Aileen has been with NFU Mutual since 2002. She is our Leads Life Coordinator working closely with one of our Financial Advisers. Aileen can also help clients with wide ranging personal insurance advice. Aileen's dream experience would be to travel around Europe in a campervan, or go island hopping around the Greek Islands. Her funniest office moment was being trapped in the office for over an hour as a swarm of bees took residence just outside the front door.

Expand text

Jonathan Stephenson

Jon Stephenson

Commercial Manager

Jon began his career as a regional sales consultant with NFU Mutual in 2009, focusing on high net worth, bespoke and commercial. He is our commercial manager whose expertise assists our commercial clients with all their insurance needs. Jon's dream experience is to watch Real Madrid play Barcelona at the Camp Nou.

Expand text

Sue Stone

Sue Stone

Insurance Adviser

Sue has been with NFU Mutual since 2007 as an Insurance Adviser. Her areas of expertise are in assisting clients with mid-term adjustments for their motor personal and commercial policies. Sue's dream experience would be to see the Aurora Borealis and go whale watching within the Arctic Circle.

Expand text

Claire Kingston

Claire Kingston

Insurance Adviser

Claire joined NFU Mutual in 2015 as an Insurance Adviser. Her expertise lies in commercial, high net worth home and motor insurance. Currently Claire focuses on assisting clients with mid-term adjustments to their bespoke and motor insurance policies.

Expand text

Becky Munn

Becky Munn

Insurance Adviser

Becky has been with NFU Mutual since 2000 as an Insurance Adviser. Her areas of expertise are in assisting clients with mid-term adjustments for their motor personal and commercial policies. Becky's dream experience would be to go up in a hot air balloon.

Expand text

Liam Sharpe

Account Manager

Liam joined NFU Mutual in May 2018, after previously working for a local personal lines insurance broker. As an Account Manager Liam will be providing support to customers with their insurance needs. His dream experience is to play football on the beaches of Rio, Brazil.

Expand text

Sam Thompson

Account Manager

Sam joined us in May 2018, coming from another brokerage. His experience lies in growing broker business and meeting brokers all over the UK. His role as an Account Manager will be to ensure our clients are very well looked after. His dream is to travel across the Rocky mountains with his family, stopping at as many places as they could along the way.

Expand text

Georgia Brown

Georgia Brown

Claims Adviser

Georgia has been with NFU Mutual since 2016. Having come from a variety of previous roles, her primary focus on ensuring claims are managed and paid out. Georgia's dream experience would be to see the Northern Lights and go husky sledding or go cattle driving on horseback in Texas. Her funniest office moment was the 2016 office Christmas party.

Expand text

Carol ODonnell

Carol O'Donnell

Insurance Adviser

Carol has been with NFU Mutual since 1997 as an Insurance Adviser. Her areas of expertise are in supporting and handling a range of insurance queries with her focus mainly on the commercial and farming aspects.

Expand text

Wendy Smytherman

Wendy Smytherman

Personal Assistant

Wendy joined NFU Mutual in 1980. Wendy is the PA to the Agents/Partners supporting all parts of the business.

Expand text

Bethan Davies

Bethan Davies

Personal Assistant

Bethan joined NFU Mutual at the beginning of 2018, after having previously worked at a local winery focusing on administration and sales. Bethan has joined as PA to Shaun Joubert and will be supporting the sales team. Her dream experience would be to lie under the northern lights!

Expand text

Georgie Clewes

Receptionist

Georgie joined us in April 2018, having previously worked in a variety of roles in the property and hospitality sectors. As our receptionist, Georgie is the first contact you may make as you call our agency. Her dream experience is to travel across South America and try all the delicious types of food!

Expand text

Cheryl Hart

Cheryl Hart

Accounts Administrator

Cheryl has been with NFU Mutual since 1998. As our Accounts Administrator her main role is to look after the accounts, however she helps with renewals as and when required. Cheryl's dream experience would be to visit Australia. Her funniest office moment was when someone set fire to the ashtray outside our window with an unextinguished cigarette.

Expand text

Michelle Aldous

Michelle Aldous

Accounts Administrator

Michelle joined NFU Mutual in 2007. She is one of our Accounts Administrators who looks after the accounts and focuses on all renewals. Michelle's dream experience would be to visit Iceland.

Expand text

Maria Smith

Maria Smith

Training & Competency Supervisor

Maria is a Chartered Insurer and has been with NFU Mutual since 1983. As our Training & Competency Supervisor, Maria assists the team with all our training and competency requirements.

Expand text