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Hay on Wye

Old Station Yard, Newport Street, Hay on Wye, HR3 5BG

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Welcome to NFU Mutual's Hay on Wye branch where we pride ourselves in our customer service and are privileged to have a loyal customer base, covering a wide range of clients for personal insurance through to PLCs.

We were NFU Mutual 2011 Overall Agency Winner of Mutual Challenge, NFU Mutual's agency recognition scheme.

Our values: honesty, integrity, sincere care.

NFU Mutual

Our team

Peter Owens

Peter Owens ACII

Locum Agency Manager
I have over 45 years’ experience with NFU Mutual encompassing numerous roles during that period. I now specialise in servicing our farming customers and the acquisition of new business. expand text
Aimee Wilsher

Aimee Williams

Sales Support Clerk
I joined the team in September 2011 and following training to a high standard, I am proud to have passed all my licensing exams and pleased to now deal with our customer base ensuring it is always to the highest standard and working to excellence within the team. expand text
Lowri Roberts

Lowri Roberts

Sales Development Consultant
I joined NFU Mutual in July 2016 on the graduate scheme as a trainee Sales Development Consultant assisting a number of agencies across North and Mid Wales. I work in partnership with the agencies to understand their business and sales potential in order to drive, motivate and influence the delivery of their individual annual sales plans. expand text
Paul Emery

Paul Emery

Locum Agency Manager
I’ve worked in the insurance industry in a variety of roles for 40 years, the last 18 of which have been with NFU Mutual in Wales - 10 of those as a locum. expand text
Sarah Barrington

Sarah Gittoes

Customer Support
I joined the branch in 2014 and have progressed to customer services processor following my completion of NFU Mutual product exams. I strive to provide a quality service to our customer base and work as part of the dedicated team. expand text
Joanne Ricketts

Joanne Ricketts

Administration Clerk
I joined the branch in May 2016 and my responsibilities are the renewals and the general running of the office administration. I am undertaking various training and intend to progress my experience within the job. I always strive to do the best I can and work together as a team member. expand text
Jordan Parnell

Jordan Parnell

Sales Consultant, NFU Mutual Risk Management Services Ltd
As the Risk Management Services Sales Consultant, I am available to come and talk to farming and commercial customers about tailor-made health & safety services for their business. Please contact the Hay on Wye office to make an appointment with me. expand text

Nicola Jones

Financial Adviser
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NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

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