Hungerford

Dunn House, Charnham Lane, Hungerford, RG17 0EY

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Welcome to NFU Mutual's Hungerford office. We believe passionately in customer service, and we aim to combine this with high quality cover and value for money premiums.

We believe in keeping things personal and for those reasons many of our customers have been with us for over twenty years. Read what they have to say about our service here.

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Our team

Gary Pope

Agent

As an established agent I have a tremendous amount of experience in the role particularly specialising in estates and high value and listed homes. Occasionally I reflect on what makes a good agency. The answer is simple... good staff and happy clients and never stop challenging yourself. I am extremely proud to be part of the team at Hungerford. expand text

Jack Frost

Agent

I joined the fantastic Hungerford branch in September and having lived in the local vicinity for the last 13 years I am familiar with the nuances of the locals and the patch. The combination of this and my experiences of working in the property sector will bring added value to the bespoke residential, farms and estates clients. expand text

Marianne Head

Account Executive

I've been working for Gary since 2009, during this time I have gained a full set of licenses for both personal and commercial insurances. There is a fantastic sense of team work here in the Hungerford branch. After a background in banking, this job provides me with the opportunity of doing what I love; meeting a variety of people and dealing with different enquires every day. expand text

Karen Hunter

Customer Service Adviser

I have been at the Hungerford branch since September 2003 and my role involves a wide range of customers and queries. I have experience in all areas of the office, including claims and accounts. Although I primarily deal with personal insurances, I am also able to assist with commercial enquiries. expand text

Lindsay Rhodes

Customer Service Adviser

Since joining the team in December 2008 I have gained my product licences in motor and personal products so have learnt a lot about different areas of the business. I previously worked for a mutual building society, so also have a lot of experience in the benefits of being a mutual company and the customer service that goes along with it. My roles include policy adjustments and assisting with claims. expand text

Amy Dobson

Customer Service Adviser

I have a background in farming so have a good understanding of the needs and requirements in the industry. I enjoy providing customers with a great experience and can assist with all motor and personal insurance queries. expand text

Loren Bartholomew

Customer Service Adviser & High Net Worth Specialist

Since joining the Hungerford branch, I have gained all of my motor and personal licences, however I mostly focus on providing services to our high net worth customers. Having previously worked in financial services, I understand the importance of identifying and delivering the correct products and services for each individual customer. expand text

Tabitha Peattie

Customer Service Adviser & High Net Worth Specialist

As a valued member of the Hungerford branch, I am able to assist with all motor and household queries, but with particular focus on our high net worth customers. With a wealth of local, industry and financial services experience, I am more than willing to discuss your requirements to ensure that all your needs are fully met. expand text

Usha Gupta

Financial Services Co-Ordinator

I joined the branch in May 2013 and hold licenses in motor and personal insurances. I am also the financial services coordinator for the Hungerford branch and work closely with Jeremy Warr, an NFU Mutual Financial Adviser. I enjoy speaking and meeting with all our clients, new and old, and have already built a rapport with a lot of our motor and personal clients. expand text

Nikki Allen

Claims Manager & Customer Service Adviser

I have worked in the Hungerford branch since 2010. My main responsibilities are to manage claims in the office, ensuring they are dealt with as efficiently as possible. I also hold a full set of licences for personal and commercial insurances so I am able to deal with quotations and general amendments or queries. I also carry out training and competency for the sales staff. expand text

Victoria Jackson

Accounts Administrator

I joined the Hungerford branch in July 2017 and have a background in customer service. My role within the office is quite varied but my responsibilities include accounts, policy renewals and coordinating policy review meetings, where I am enjoying getting to know our clients. expand text

Jeremy Warr

Financial Adviser

Jeremy Warr is an NFU Mutual Financial Adviser. In total he has been providing financial advice for over 26 years. He would be delighted to visit you and offer advice on a variety of financial planning, pensions and investments or simply a general financial review. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

For security and training purposes calls may be recorded and monitored.