Isle of Wight

John Heather

Senior Agent

John joined NFU Mutual in March 2012, and having completed his training is now available to meet customers. He has 10 years' insurance experience that he brings to the role working for national brokers including Marsh and HSBC. John is also the county secretary for the NFU. A little known fact is that John once held his school record for hammer throwing.

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Mark Hayward

Account Manager

Mark has recently joined the team and is working through his licences. Mark’s role will be to look after our commercial customers and to discuss their individual requirements. Mark will be well known to a number of our member’s already through his previous roles with local food distribution businesses.

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Emma Hawkins

Farming Account Manager

Emma Hawkins joined the branch in April 2016 as a farming account manager. With her equestrian and countryside background she was an ideal fit for the branch, having also had previous insurance experience. Emma’s role will be to support John in maintaining and developing the farming book, and providing our core customers with exceptional customer service. She has two horses called Alan and Jake, and is also mum to Howard.

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Danielle Long

Account Manager

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Sharon Chare

Office Manager

Sharon joined NFU Mutual in 1998, and has a great deal of experience. Sharon handles all classes of insurance, as well as running the office and handling our delegated claims facility. In her spare time, Sharon plays petanque in the Isle of Wight Summer League.

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Katherine Cadd

Senior Customer Support Adviser

Katherine joined NFU Mutual in 2003. She provides expert help and assistance on a range of personal insurances, as well as assitising with changes to business policies. Katherine is also responsible for new product launches and seminars. Katherine has four rabbits - Chicken, Bucky O' Hare, Doughnut and Percy. Katherine also has an interest in fine wine and high class dining.

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Becca Burt

Apprentice Customer Support Adviser

Becca Burt joined the branch in May 2016 as an apprentice through the Isle of Wight College. Becca is an animal lover with cats, dogs, chickens and a hamster, and can often be found riding her horse, Gizmo. Becca is currently training to deal with motor and horse enquiries whist completing her apprenticeship in Business Administration.

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Jack Oliver

Apprentice Customer Service Adviser

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Ben Redman

Sales Development Consultant

Ben has recently joined NFU Mutual but has extensive experience in the insurance market. Ben works as the liaison between the branch and the underwriting team, as well as ensuring the office is maximising every opportunity.

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Paul Cadman

Financial Adviser

Paul provides the face to face contact for our clients wishing to review, or effect new pensions, investment and protection policies. Paul is able to keep clients up to date with our products and services. If you make the tea, Paul will bring the biscuits!

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Chris Poynton

Financial Adviser

Chris has recently joined NFU Mutual from HSBC Wealth Management. He is in a position to advise our members on pensions, investments and protection. Based just over the water in Waterlooville, Chris will be in the branch two days a week.

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Melissa Leach

Life Lead Co-Ordinator

Melissa has joined the business to work with Paul, an NFU Mutual Financial Adviser, to ensure his diary is managed and meetings are followed up in a timely fashion. Melissa works in the office part-time, and outside of this she has some very artistic hobbies!

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Howard, Sausage & Zorin

Office Dogs

We can often be found in the agency office and give a warm welcome to all the customers. Follow us on Twitter with the hashtag #adventuresoftheofficedog

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