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Llys Jones, Nebo Road, Llanrwst, LL26 0SD

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Welcome to NFU Mutual's Llanrwst Branch. We are surrounded by breathtaking views of the Conwy valley in this market town where NFU Mutual has had a presence for many years.

Our friendly, experienced team can offer a range of motor, personal and business insurance products to meet your needs. We also have an NFU Mutual Financial Adviser who can guide you through our range of financial planning products from protection to investments and pensions. To help ensure you meet your regulatory requirements we also have a health and safety support service to assist.

If you drop by, ring in or receive a visit from us you can be assured that you will always deal with the same team, all of whom speak Welsh and English fluently.

Our office is on Nebo Road on the outskirts of town, offering free customer parking. Opening hours are Monday to Friday 9am to 5pm, however we can visit you at a time to suit. Outside office hours our UK based call centre will be happy to transact business on behalf of our agency.

We also have a sister office based in Llandudno.

NFU Mutual

Our team

Sioned Lloyd

Senior Agent
I am an NFU group secretary and senior NFU Mutual insurance agent based in our Llanrwst branch. Previous to my appointment in this branch I was an agent in the Dolgellau office for 14 years and therefore have many years' experience behind me. My expertise lies not only within our core farming market but also larger commercial enterprises. I am a fluent Welsh speaker who was raised on a family farm, and care passionately about farming issues. I will help to ensure that all your business and personal covers are in place to protect you and your family. Whether it is a review of your existing arrangements or to set up new covers I am happy to call and see you at your premises. expand text
Helen Elverstone

Helen Elverstone

With 24 years' experience of working with NFU Mutual I bring a wide range of expertise to the role of agent. My background from various roles within the claims department then as a product trainer equips me with high technical knowledge to ensure that you receive first class advice in a straightforward manner, avoiding insurance jargon. I am a member of the Chartered Insurance Institute, professionally qualified to Advanced Diploma. I also hold a NEBOSH General Certificate in Occupational Health and Safety. Being local from Llandudno means that I fully understand the needs of the area. I specialise in insurance for businesses with particular attention to detail, helping ensure you are fully protected against any losses. I am proud to sell the products of NFU Mutual and look forward to explaining our policy covers to you. Please give me a call. expand text

Lona Davies

I am the longest serving member of the branch team, joining 15 years ago. This longevity ensures that I have strong relationships with both old and new customers. I have lived in the Conwy Valley all of my life and I am a Welsh speaker which equips me with excellent skills to understand and address needs of the local area. I am able to advise on various aspects of general insurance for both commercial and personal customers, ensuring that you are fully protected. Edrychaf ymlaen ich gweld - I look forward to seeing you. expand text
Tamara Davies

Tamara Davies

Customer Service Adviser
I am one of the most recent members to join the Llanrwst team. I live locally in Eglwysbach and have a very good understanding of the local area. I can deal with both motor and personal insurances, so I could be one of the first people you speak to when you phone or pop into our office. I’m looking forward to meeting you. I am also fluent in Welsh. expand text

Anna Williams

Customer Service Adviser
I am the latest member to join the Llanrwst team, having graduated from Liverpool University. I live locally in Llangernyw, and have a very good understanding of the local area. I will be dealing with both motor and personal insurances, so I could be one of the first people you speak to when you phone or pop into our office. I’m looking forward to meeting you. I am also fluent in Welsh. expand text

Huw Jones

Customer Service Adviser
I have recently joined NFU Mutual's Llanrwst agency, after working for insurance brokers locally for many years. I am extremely customer focused and have gained a wealth of knowledge, skills and experience from my time in the industry so far and am developing these further. I am still in training at the moment but am looking forward to the day when I can assist you with your insurance needs whether it be motor or personal. expand text

Enlli Vaughan

Customer Service Adviser
I have recently joined the agency after many years in a local solicitors office. I am currently training however in due course will be able to deal with motor, personal and commercial policies. I am a fluent Welsh speaker. expand text

Lowri Roberts

Sales Development Consultant
After graduating from Harper Adams University, Lowri joined the North West region to support the branch with sales. She lives locally in Llansannan and is a fluent Welsh speaker. expand text
Jordan Parnell

Jordan Parnell

Sales Consultant, NFU Mutual Risk Management Services Ltd
As the Risk Management Services Sales Consultant, I am available to come and talk to farming and commercial customers about tailor-made health & safety services for their business. Please contact the Llanrwst office to make an appointment with me. expand text

Tony Capstick

Financial Adviser
As an NFU Mutual Financial Adviser with over 21 years’ experience in the financial services industry, I know it is important to put the customer at the heart of everything I do. It’s not about products; it’s about carefully assessing your financial needs and identifying solutions to help you achieve your goals and protect the people that are most important to you. Together, with regular reviews, we can ensure that you are kept up to date with your plans and receive a first class service. We offer a range of products including pensions and investments and I will give advice to meet your individual needs and circumstances. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

For security and training purposes calls may be recorded and monitored.