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Royston Branch

Kiln House Yard, Baldock Street, Royston, SG8 5AY

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Welcome to NFU Mutual's Royston branch where we combine a range of insurance products for both personal and business customers with a professional, local, friendly service and where we shall get to know you by name, not by number.

Our team

Tim Porter

Tim Porter

Agent
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Sarah Richardson

Sarah Richardson

Assistant Branch Manager
I joined the NFU Mutual Royston branch in 2010 as Customer Support Adviser. In 2012 I took on the position of Office Manager, before taking on the role of Assistant Branch Manager for the branch in 2017. I manage the staff at the branch and personally provide expert customer service and assistance to all clients in a range of personal and commercial insurances, specialising in new business commercial quotations and retention. Please don’t hesitate to contact me should you wish to discuss your business needs. expand text
Alison Fox

Alison Fox

Farming Account Manager
I have worked at NFU Mutual's Royston branch since 1997 dealing with all aspects of our insurance products. I deal predominantly with our farming member’s insurance needs and undertaking regular review visits. I can also deal with any health and safety requirements you may have and can arrange appointments to see Steven Town, an NFU Mutual Financial Adviser. expand text
Darren Jarmin

Darren Jarmin

Account Manager
I have been with NFU Mutual Royston since 2017, having previously worked for the past 16 years in the commercial and corporate broker market. I have experience in a wide variety of sectors, including but not limited to manufacturing & distribution, hospitality, retail & wholesale, property owners & electrical & engineering risks. For any new enquiries, or to book an appointment for me to come out and visit you at your business please contact me through the office. expand text

Sam Tapsell

Customer Support Adviser
I started at NFU Mutual's Royston branch in 2008 as customer accounts administrator before moving in to a customer support adviser role. I am responsible for customer invoicing, payments and all account queries and can also assist our existing customer with their house and motor queries, as well as your financial planning needs, by putting you in touch with Steven Town, an NFU Mutual Financial Adviser. Please contact me if you require any assistance or need financial advice. expand text
Paula Flynn

Paula Flynn

Financial Services Co-Ordinator/Sales Adviser
I started employment with NFU Mutual in 2005. During my many years of service I have been involved in various roles in and out of the office from customer services to general insurance sales. I now specialise in our financial planning. I can also provide quotations for motor & home insurance for new customers. expand text
Louise Fryer

Louise Fryer

Customer Support Adviser/Claims Handler
I joined NFU Mutual in July 2005 having worked in the insurance industry all my working life. I am able to assist our existing customers with all of their personal and commercial insurance requirements. I can also give help and assistance in the event of a motor, household or business claim. I can also make appointments for our Steven Town, an NFU Mutual Financial Adviser. expand text
rachel lucken

Rachel Lucken

Customer Support Adviser
I re-joined NFU Mutual Royston in January 2013 having previously been employed by the company between 2003 and 2010. I have considerable experience in being able to assist existing customers with all of their personal requirements and can also provide quotations for commercial packages, personal lines, mid-term adjustments and claims. expand text
Sales Adviser

Amanda Dellicolli

Sales Adviser
I started at NFU Mutual's Hitchin branch in February 2010 and moved to the Royston branch in October 2013. I was initially responsible for the customer accounts before moving in to the sales adviser role that I previously occupied at the Hitchin branch. I can provide you with a home, motor or commercial quotation, as well as assisting you with your financial planning needs by putting you in touch with Steven Town, an NFU Mutual Financial Adviser. Please contact me for a quotation and I’ll be happy to help. expand text
Katherine Hanley

Katherine Hanley

Customer Support Adviser
I can assist our existing customers with enquiries they may have regarding personal insurance. expand text

Olivia Beeson

Risk Management Consultant
Olivia is able to offer support in assisting your business to manage risks and comply with current legislation, from COSHH assessments, risk assessments, employee handbooks and health and safety policies to fire risk assessments. If you would like to arrange an appointment please contact the Royston branch. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

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