Phone lines closed

Call today: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm


6 Chapell Lane South, Wynyard Business Park, Wynard, Billingham, TS22 5FG

Visit today: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Sedgefield agency where our experienced team of insurance experts will guide you through your insurance requirements to make sure cover is tailored to meet your individual needs.

NFU Mutual

Our team

Louise Welsh

Branch Manager

Louise joined the team at Sedgefield as branch manager in August 2016 from a previous position with Zurich Insurance in Leeds. Louise brings a wealth of general insurance knowledge having worked in the insurance industry for over 30 years throughout the North East and North West. Living locally, Louise enjoys family life with her husband and two children, horses and dogs. Louise is also the NFU group secretary to Chester le Street and Sunderland, Trimdon and Haswell and South East Durham branches.

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Claire Sedgewick - Chartered Insurer ACII

Account Manager

Claire can help you with your business and personal insurances. Claire first started with NFU Mutual in February 2006 at Darlington branch, then worked as a Locum Agent covering County Durham and North Yorkshire. Claire joined the Sedgefield branch in 2010. As a local farmer's daughter, Claire has an agricultural background and has also developed over a decade of knowledge of commercial business insurance too. Claire specialises in farming insurance looking after renewals and new business. She is licensed to sell many of NFU Mutual's insurance products, and therefore able to provide a local service for your business and personal needs. Claire is also NFU Group Secretary to Chester Le Street & Sunderland, Trimdon & Haswell and South East Durham branches.

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Martin Brazier

Account Manager

Martin joined the team in January 2009, having worked in the insurance industry since 2003. Martin is part of our sales team and can provide quotations for the wide range of our business insurance products, which include caterer, retailer and property owner (landlord) insurance. He can also provide you with quotations for commercial vehicle, car and home insurance.

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Gayle Lambert

Account Manager

One of the reasons I joined NFU Mutual in 2015 is due to the fact they share my values and genuinely care about the overall customer journey. I am passionate about supporting local businesses to protect what they have spent years building and nurturing. My insurance background and the fact I have lived in the North East all my life means I'm am perfectly placed to understand the issues local businesses face. As an Account Manager for the Sedgefield branch, my role is to introduce businesses to NFU Mutual’s products and services. I specialise in commercial business insurance and pride myself in building a trusted relationship with my clients so insurance is one less thing they need to worry about.

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Lucinda Marshall

Sales Adviser

Lucinda joined the team in December 2014, coming from a family farming background and having been involved with the Young Farmers' Club. Lucinda is here to help with motor, personal and business insurances. In her spare time she plays netball locally and helps out on the family farm.

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Sarah Ayre

Customer Support Adviser / Life Lead Coordinator

Sarah joined the team in July 2001 coming from a customer service and retail background. She has a good knowledge of the local area, having lived locally for over 35 years. Sarah is able to assist you with any motor and personal insurance, and also business insurance, and claims, as well as the day to day running of accounts. She manages NFU Mutual Financial Adviser Mark Grainger's diary, and is happy to help with the arranging appointments and discussions about savings, investments, pensions and protection.

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Sian Clarke

Customer Support Adviser

Sian joined the team in October 2003 and works part time (Monday to Friday, 9am until 2pm). She comes from a customer service background and also lives locally so has some local knowledge. Sian is available to answer general queries, process alterations or provide quotations for any of our motor, personal and equine insurance policies and some personal claims. She is also involved with the arranging of consultations for NFU Mutual Risk Management Services.

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Hollie Davison

Customer Support Adviser

Hollie has been a member of the team since 2009 when she started as an Administration Clerk and then moved onto Customer Support Adviser in 2011. She is also a farmer’s daughter, from a farming background with a good local knowledge. Hollie supports Joanne in her role as Farming Account Manager and is also happy to help with any personal or commercial insurance quotations. Outside of work, she spends her time with her horses and enjoys competing with them at shows.

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Joanne Hetherington

Account Manager

Joanne joined the team in July 2017 from the Darlington office. As a local farmer’s daughter she is from an agricultural background and has over 25 years’ customer service experience. Joanne is part of the sales team and deals predominantly with farming new business and renewals. She can also provide quotations for all insurance products to meet your professional and personal needs. Joanne is also NFU Group Secretary to Chester Le Street & Sunderland, Trimdon & Haswell and South East Durham offices.

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Mark Grainger Dip PFS

Financial Adviser

Mark has worked for NFU Mutual for 10 years as a Financial Adviser and currently holds Chartered Adviser status. This is the most widely accepted ‘gold standard’ qualification available for Financial Advisers/Planners. He specialises in inheritance tax planning, pensions, protection and investments for individuals, corporate clients and trusts. Mark will be happy to visit you at home or in our local office. To arrange an appointment or have an informal chat, please call Mark on 07967 698318 or ring the office and ask for Sarah Ayre.

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