Phone lines closed

Call today: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm


Mutual House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, SY2 6LG

Visit today: Closed

Sunday: Closed

Monday: 9:00 am - 6:00 pm

Tuesday: 9:00 am - 6:00 pm

Wednesday: 9:00 am - 6:00 pm

Thursday: 9:00 am - 6:00 pm

Friday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Shrewsbury agency where we believe in providing a professional, friendly and local service.

Our local and personal approach to meeting the needs of our customers is now available to a wide range circumstances.

NFU Mutual

Our team

Simon Latter

Simon Latter FAAV

Senior Agent

My team is built to help you benefit from the insurance and financial services offered by NFU Mutual. We believe in a strong, local presence, based on a professional approach to working with long standing customers. Following careers within business consultancy and land management, I became the senior agent in Shrewsbury in 2009 and have focused on developing new relationships as well as reinforcing others through attention to detail and risk reduction. I am personally driven by minimising risk and tailoring solutions to build solid business connections. I combine my role as senior agent with that of NFU group secretary, and my own farming interests as a sheep producer. I am also a trustee of both Shropshire Rural Support and the Shropshire Federation of Young Farmers clubs.

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Matthew Shepherd

Matthew Shepherd Cert CII

Agent & Group Secretary

I specialise in arranging services for our commercial customers with multiple policy needs. I spend much of my time at client’s premises to deliver a personal and bespoke approach to your business requirements. Following experience in land based business activities, before joining the branch; I endeavour to bring practical solutions to everyday problems. My work as an NFU group secretary keeps farming at the core of our business but offers opportunity for supporting all rural businesses.

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Susan Swannick

Susan Swannick

Agents Support Clerk

I assist Simon and Matthew with the preparation and completion of policy renewals for farming and commercial customers. I can provide quotations for motor and personal insurance and also happy to deal with your account and payment queries. I can also introduce you to an NFU Mutual Financial Adviser for all of your financial planning needs.

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James Treverton

James Treverton Cert CII

Account Handler & Claims Manager

I specialise in working with farming and commercial business customers on their insurance, risk management and financial planning needs. I regularly visit customers to review their business needs. I also assist our customers with claims whether over the telephone or here in our Shrewsbury office.

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Ceri Richards

Office Manager

As Office Manager I am responsible for the day-to-day running of the office as well as supporting all members of the team in their work, to ensure we provide a quality level of service to all our customers.

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Rhiannon Pugh

Account Handler

With a background in financial services, as well as coming from a farming family, I have joined NFU Mutual as an Account Handler. I will be able to advise both new and existing clients on NFU Mutual’s range of motor, personal and commercial products. I can also introduce you to an NFU Mutual Financial Adviser for all of your financial planning needs.

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Ellie May

Ellie May Holding

Customer Support Adviser

I process alterations and provide quotations for both new and existing customers on NFU Mutual’s range of motor and personal insurance. I also support James with the administration of claims and can also introduce you to an NFU Mutual Financial Adviser for all of your financial planning needs.

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