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Tiverton Branch

Key House, 4 Woodward Road, Howden Industrial Estate, Tiverton, EX16 5GZ

Welcome to NFU Mutual's Tiverton branch. Our friendly and dedicated team are ready to help with any query you may have, whether you want to insure your dog or a large business. We are based just outside the centre of the bustling market town of Tiverton and serve the beautiful surrounding area and offer you a personal and local service.

The team of staff in the Tiverton branch are all highly skilled individuals who are more than happy to help you. There is a wide range of NFU Mutual products on offer, and the staff can help you to get the cover to suit your individual and business needs. Because we all live and work in or around the Tiverton area, we have a clear understanding of the local community and you can actually speak to someone who is local to you. We understand that every customer is different and has different requirements and needs. This is why we offer a number of products and services ranging from car, house and business insurance to financial services and risk management services.

If the unavoidable occurs and you are unfortunate enough to have to make a claim, we are based locally and therefore on hand to help you with the process. Pop into our branch, or give us a ring, we would be delighted to hear from you.

Areas served: Tiverton, Cullompton, and surrounding villages.

Our team

Emily Verney

Emily Verney

Senior Agent
Senior agent, Emily has worked for NFU Mutual since 2009, after graduating from Harper Adams University College with a degree in Rural Enterprise and Land Management. In 2015 Emily took over the management of NFU Mutual's Tiverton branch and specialises in farming, rural and commercial insurance along with risk management and financial planning. Emily is also the Tiverton and Cullompton NFU group secretary and helps local farming businesses with their queries. Please don't hesitate to get in touch with Emily or any member of the team, or alternatively, please pop in for a friendly face to face chat and we will be happy to help you. expand text
Caroline Trude

Caroline Trude

Assistant Agent
Caroline was born and brought up on her family's farm in East Devon. Having previously worked as an administrator in the farm office of a local veterinary practice for 10 years, Caroline has a wealth of local knowledge. She has also been very involved with YFC, culminating in being the chairman of the Devon Federation of Young Farmers' Clubs in 2015. In 2013 she was selected by N.F.Y.F.C as one of the representatives of UK young farmers at the World Youth Agricultural Summit in Calgary, Canada. expand text

Katherine Humphreys

Agency Administrator
Katherine joined the Tiverton team in 2008. She can help with a wide range of NFU Mutual insurance products and specialises in commercial insurance. She is also a key support in assisting the agents with the day to day running of the branch. Katherine enjoys running with Tiverton Harriers, socialising with friends and family, shopping and going on holidays. expand text

Gemma Davey

Office Manager
Gemma is the office manager, overseeing the general running of the branch, and training new and existing staff. Gemma is responsible for the smooth running of the office on a day to day basis, along with keeping all the systems up to date and assisting the agents. Customers can always expect a friendly and professional service when they deal with her team. Gemma enjoys well deserved weekends relaxing with family and friends. expand text

Nic Dunster

Sales Adviser
Nic is our sales adviser and is the longest standing member of staff here, with good knowledge of the local area and is fully licensed in all aspects of NFU Mutual insurance. Nic's role includes making new business appointments and call outs offering to quote for motor, personal and business insurances. Nic also heads up and manages the financial adviser's and risk management consultant's diary. At the end of the day, Nic enjoys her keep fit classes, family life and socialising. expand text

Sara Hill

Customer Support Adviser
Sara is fully licensed in all aspects of NFU Mutual insurance, and also takes a lead role with the accounts in the Tiverton branch. Her interests include watching football, and she avidly supports her local club. She also likes to spend time with her friends and family, which includes the family dog. expand text

Alan Meek

Customer Support Adviser
Alan is our main claims handler in the office, and is also fully licensed in all aspects of NFU Mutual insurance. Alan can also help you with new quotes and mid-term alterations. When he is not working, Alan enjoys watching TV, playing football, and self taught car maintenance. Alan can process claim forms for our policyholders, so if you wish to set up a new claim or require any information about how an existing claim is progressing, please do not hesitate to call him or pop into the office to see him. expand text
Victoria Scorse

Victoria Scorse

Customer Support Adviser
Victoria joined the team towards the end of 2016. She is currently undertaking her training to assist with motor and personal enquiries in the near future, with commercial enquiries being a long term plan. In the mean time, Victoria is assisting with the day to day running of the office and directing customer calls and enquiries to relevant members of the team. Outside of work, Victoria enjoys riding and looking after her horses, cross fit, eating out and socialising. expand text
Izzy Branton

Izzy Branton

Apprentice Customer Support Adviser
Izzy has joined the team as an apprentice, which will conclude with her achieving an NVQ in customer services. She is in the process of training to become licensed in our motor and personal policies and will be assisting customers with these enquires in due course. Izzy will also assist with the day to day running of the office. In her spare time Izzy likes to socialise with friends and family, eating out and reading. expand text
Alun Manley

Alun Manley

Financial Adviser
Alun has been with NFU Mutual for a number of years. He is proud to be able to provide face to face financial service advice to help individuals, families and all types of businesses including our farming customers. Alun is able to visit you, discuss your individual situation and offer expert advice on aspects of financial planning. If you would like an appointment with Alun please do contact us. expand text

Phil Chalker

Risk Management Consultant
Phil spends numerous days with the Tiverton office, where he will visit our customers' businesses and run through what risk management and health and safety is required for their particular business. Should you be interested in a free appointment with Phil to run through the risk management requirements of your business, then please contact the office and a mutually convenient appointment can be made. expand text

NFU Mutual Financial Advisers advise on NFU Mutual products and selected products from specialist providers. When you contact us we'll explain the advice services we offer and the charges.

For security and training purposes calls may be recorded and monitored.