Call today: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm


Insurance House, Wem Business Park, Wem, SY4 5DZ

Visit today: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Welcome to NFU Mutual's Wem branch where we offer a range of insurance, pensions and investments and provide expert, friendly service to all our customers.

Looking after our customers is a key priority and we take the time to get to know you and understand your needs, so that we can help you find the product that suits your needs. This helps us to build long term relationships with our customers.

We offer a range of insurance products and can tailor cover to your needs. So whether you need car, home or business insurance we’re sure we’ve got a policy to suit you. Please come in and talk to us or phone us directly, you will always get a warm welcome from our friendly, experienced team.

NFU Mutual

Our team

Rebecca Millard

Rebecca Millard ACII, CMIRM

Senior Agent & NFU Group Secretary

I am the Senior Agent and NFU Group Secretary for Market Drayton, Whitchurch and Wem since the agencies merged on 1st December 2018. I am a chartered insurance practitioner with 25 years’ experience in the insurance industry, predominantly in commercial brokering. I joined NFU Mutual in 2001 and became an Agent in Market Drayton in 2007. I work with our commercial business and farming customers on their general insurance, risk management and financial planning needs.

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Hannah Fitton

Hannah Fitton

Account Manager

My time with NFU Mutual Wem started in March 2011, although I’ve previously worked in two other NFU Mutual offices. I’m either in the office or out and about visiting customers three days a week, ordinarily Tuesday, Wednesday and Thursday, although I can be flexible to work around your requirements. All in all my time with NFU Mutual is over twelve years, where I’ve gained a multitude of experience and also completed the Insurance Institute ACII qualification, therefore enabling me to help you with a wide ranging scope of insurances, from car insurance to large commercial insurances. My farming background has also given me invaluable experience with farming and farm insurance.

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Diane Smith

Diane Smith

Accounts Manager

I joined the team in 1988 and my long association with the branch means that I have well established client relationships together with a detailed knowledge of administration and claims. My principle role is looking after the smooth running of client accounts, advising on the payment options available. I am licensed to help with all NFU Mutual motor, personal and equine products and I can also introduce you to our financial services and risk management colleagues.

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Jonathan Moore

Jonathan Moore

Customer Services Adviser

I grew up in the Wem area and joined the Wem branch at the end of 2010. I am your first point of contact in the office to help you through the claims process from notification to settlement, and I can assist you with your motor and home insurance needs, whether this is a quotation for a new policy or amendments to existing cover and I look forward to speaking with you.

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Jess Edgerton

Jessica Edgerton

Customer Service Adviser

I joined the agency in February 2018, coming from a farming background. I can assist you with your motor and home insurance, whether this is a new quotation or a change to an existing policy. I can also arrange appointments for you with an NFU Mutual Financial Adviser.

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Colin Stilliard Dip PFS

Financial Adviser

I am able to meet with you to offer friendly, face to face advice on many aspects of personal and business financial planning including protection, pensions, investments and inheritance tax planning.

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