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Cab of a white HGV with trailer for carrying liquid

How to make a Commercial Vehicle Insurance claim

How to make a claim

If your vehicle has been involved in an incident, please tell us about it immediately.

Even if you’re not making a claim for your own losses, you may find yourself facing a claim from the other person involved.

We will:

  • Give you help and advice
  • Deal with any claims made against you

Please ensure you have the following to hand before you contact us:

  • Your policy number
  • Details of any third parties involved
  • An indication of the value of the claim, such as purchase price, estimated replacement cost, or the extent of damage or injury

You can then call into your local branch – or if you deal with us directly - call NFU Mutual direct on 0800 282 652 (for security and training purposes calls may be recorded and monitored).