Cab of a white HGV with trailer for carrying liquid

Commercial Vehicle Insurance Claims

We know that if your commercial vehicle is off the road your business can quickly grind to a halt. That's why we have a dedicated claim line to help get your vehicle back on the road and your business moving again. 

This page provides information for claims on the following policies:

  • Commercial Vehicle Insurance
  • Light Goods Vehicle Insurance
  • Fleet Insurance

If your vehicle has been involved in an incident, you should contact us immediately. 

Even if you’re not making a claim for your own losses, you may find yourself facing a claim from the other person involved.

Before you make a claim

If you need to make a new claim, please ensure you have the following:

  • Your policy number
  • Vehicle Registration Number
  • Details of any third parties involved
  • Details of the incident that has led to the claim including date and circumstances
  • An indication of the value of the claim, such as purchase price, estimated replacement cost, or the extent of damage or injury
  • Your contact number

How to make a claim

To make a new claim please call 0800 783 6093 (24-hours a day, 7 days a week).

We will:

  • Give you help and advice
  • Deal with any claims made against you