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How to make a claim

How to make a claim

If you need to make a claim you can contact us in the following ways.

Contact your local Agent office during normal office hours (9am-5pm, Mon-Fri) - to find your local office contact details please click here

Alternatively, if you are a NFU Mutual Direct customer, please call us on 0800 197 0963 8am - 6pm Mon-Fri

Outside of office hours, please call our 24hr customer helpline on 0800 282 652

If you would like to check your policy details, visit our document library.

For Bereavement Claims on life assurance, pensions or investments claims, please call us on 0800 622 323

Your policy document will explain precisely what is and is not covered.

Please read your policy in detail before making a claim.