Phone lines closed

Call today: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Pwllheli

Y Maes, Pwllheli, LL53 5HA

Visit today: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Welcome to NFU Mutual Pwllheli agency where you will always find a warm welcome. Our staff provide face to face service and friendly, expert assistance. We cover the areas of Gwynedd, Pwllheli, Criccieth, Porthmadog, Penrhyndeudraeth, Beddgelert, Nefyn, Abersoch & Aberdaron.


NFU Mutual

Hedd Rhys branch page photo

Hedd Rhys

Agent

I am the senior agent, having taken over the position in October 2008. I am fully trained to help with NFU Mutual insurance products and am committed to running an efficient, friendly office with a local flavour. I believe that the key to running a good business is providing a friendly, trustworthy environment. Ers cymryd y rol ym Mis Hydref 2008, fi yw’r Prif Asiant yng Nghaernarfon a Phwllheli. Rwyf wedi fy hyfforddi i roi gwybodaeth ar holl gynyrch yswiriant NFU Mutual ac wedi ymroi i redeg swyddfa effeithlon a chyfeillgar gyda blas lleol iddi. Credaf bod darparu awyrgylch gyfeillgar gyda staff y gall ein cwsmeriaid ymddiried ynddynt, yn hanfodol wrth redeg busnes da

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Sarah Edwards

Sarah Edwards

Agent

I began my role as Assistant Agent at the Caernarfon and Pwllheli office in November 2015. I have been fortunate to grow up locally with parents who run an agricultural merchant business providing me with sound knowledge of this continually changing industry. I can help with many aspects of NFU Mutual insurance products and believe in running a growing business, with local and knowledgeable staff who have customer service at the forefront of their daily duties. Rwyf yn Asiant I NFU Mutual ym Mhwllheli a Caernarfon ers Tachwedd 2015. Rwyf yn dod o gefndir amaethyddol ac o deulu sydd wedi rhedeg busnas Masnach Amaethyddol ar y Llyn. Mae hyn wedi rhoi dealltwriaeth hanfodol o’r diwydiant cyfnewidiog yma. Rwyf ar gael I helpu chi efo pob agwedd o gynyrch yswiriant NFU Mutual ac yn credu mewn datblygu busnes, sydd yn cyflogi staff lleol efo’r gallu i darparu gwasnaeth o’r safon uchaf i’n cwsmeriad.

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Catrin Green branch page photo

Catrin Green

Office Manager

I am the Office Manager and joined NFU Mutual in March 2017 as a Customer Sales Adviser, having been a stay at home mum for the last six years. I previously worked for NFU Mutual Pwllheli office in 2008. My role involves working between our two local offices here in Pwllheli and Caernarfon. I am a local girl bought up on the Lleyn and speak fluent Welsh. I can assist you with motor and personal products for which I aim to provide you with efficient and excellent service.

Fi yw'r Rheolwr Swyddfa a ymunodd a NFU Mutual ym mis Mawrth  2017 fel Cynghorydd Gwerthiant Cwsmeriaidar ol aros adra I fagu fy mhlant am chwe mlynedd diwethaf. Bum yn gweithio yn blaenorol I Nfu Mutual yn Nghangen Mhwllheli yn 2008. Y mae fy rol yn fy ngalluogi i weithio rhwng ein dau cangen yma ym Mhwllheli a Caernarfon. Yr wyf yn eneth wedi ei fagu ar y Lleyn ac yn rhygl yn y Gymraeg. Gallaf eich cynorthwyo gyda yswiriant moduro a phersonol gan anelu i ddarparu gwasanaeth gwych bob amser.

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Kelly Williams branch page photo

Kelly Hughes

Life Lead Coordinator

I am a Life Lead Coordinator and Customer Service Adviser and joined NFU Mutual in May 2017. Previously to this I worked in financial services for over 12 years. I can assist you with your motor and personal insurance needs and always aim to provide you with an excellent service. Rwyf yn Gynghorydd Gwasanaethau Cwsmer a ymunodd a NFU Mutual ym mis Mai ar nifer o flynyddoedd yn gweithio mewn gwasanaethau ariannol. Gallaf eich cynorthwyo gyda yswiriant moduro a phersonol gan anelu i ddarparu gwasanaeth gwych bob amser.

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Tesni Harrison

Tesni Harrison

Customer Sales Adviser

I have been a Customer Sales Adviser at NFU Mutual since February 2018. I grew up in Aberdaron and have great knowledge of the surrounding area. I am more than happy to help you with your motor and personal products.

Ymunais a NFU Mutual yn mis chwefror 2018 fel Cynghorydd Gwasanaethau Cwsmer. Cefais fy magu yn Aberdaron a rwy’n adnabod yr ardal yn dda. Byddaf yn hapus i’ch cynorthwyo gyda yswiriant cerbydau a thai.

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Jordan Thomas

Jordan Thomas

Customer Sales Adviser & Account Handler

I recently joined NFU Mutual as one of the newest members in the Caernarfon office. Originally from Llanrug, my local knowledge is vast of the area. I look forward to being able to assist you in the future with motor and personal products. 

Ymunais a NFU Mutual Caernarfon ym mis Ionawr 2020 fel un o aelodau mwyaf diweddar y swyddfa. Yr wyf yn wreiddiol o Lanrug a mae gennyf wybodaeth wych o’r ardal leol. Edrychaf ymlaen i allu eich helpu yn y dyfodol gyda yswiriant personol a modurol.

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Angharad Williams

Angharad Williams

Insurance Sales & Account Handler

I have been an Insurance Sales & Account Handler since January 2020 and recently obtained my license in being a Claim Handler as of August. I was brought up on a farm in and around Llyn and Eifionyd. As I live locally, I have great knowledge and understanding of the area and farming life. I look forward to assisting you with your motor, agricultural and personal insurance needs along with dealing and handling claims. 

Rwyf wedi bod yn Gynghorydd Gwerthiant Yswiriant a Ymdriniwr Cyfrifion ers Ionawr 2020. Yn ddiweddar rwyf wedi ennill fy nhrwydded fel triniwr hawliadau. Cefais fy magu ar fferm yn ac o gwmpas ardal Llyn a Eifionydd. Gan fy mod yn byw yn lleol, mae gennyf wybodaeth ac dealltwriaeth gwych o'r ardal a bywyd ffermio. Edrychaf ymlaen i'ch gynorthwyo gyda eich yswiriant cerbydau modur, cerbydau amaethyddol ac  anghengion personol yn ogystal a ddelio a thrafod hawliadau.

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Thomas Andrews

Thomas Andrews

Insurance Sales & Account Handler

Having recently graduated from Bangor University, I am the latest member of the NFU Mutual agency in Caernarfon, joining in November 2019. Being from North Wales, I have great local knowledge, being able to assist you in both Welsh and English. I look forward to assisting and helping you in the future.

Newydd raddio o Brifysgol Bangor, fi yw’r aelod diweddaraf yn swyddfa NFU Mutual yng Nghaernarfon, ymunais ym mis Tachwedd, 2019. Ganwyd fi ym Mangor, felly mae gen I wybodaeth leol wych, gallaf eich cynorthwyo a’ch helpu yn Gymraeg neu Saesneg. Edrychaf ymlaen at eich cynorthwyo yn yr dyfodol.

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Shan Ellis Williams

Personal Assistant and Insurance Sales & Account Handler

I became the Agents Personal Assistant and Insurance Sales & Account Handler for the Caernarfon and Pwllheli Agency in November 2020. I am a local girl and my family run a smallholding in the mountains, so I am aware of the interchangeable nature of the industry. Understanding a customer’s needs is vital to offer your business exactly what you need to run efficiently and effectively.

Cychwynais fy rol fel Cynorthwydd Personol a Cynghorydd Gwerthiant Cwsmeriaid a Ymdriniwr Cyfrifon a’r gyfer Caernarfon a Pwllheli ym mis Tachwedd 2020. Merch lleol ydwyf a mae fy nheulu yn rhedeg daliad yn y mynyddoedd felly ‘rwyf a ymwybyddiaeth o natur newidol y diwydiant. Mae dealltwriaeth o ofynion cwsmeriad yn holl bwysig er mwyn cynnig yn union beth ydych angen I wneud eich bunes chi weithio yn effeithlon ag yn effeithiol.

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Thea Murray-Williams

Insurance Sales & Account Handler

I am one of the newest members to join the team. I am currently working at our office in Pwllheli, before transferring to our office in Caernarfon in April 2021. I was brought up locally and therefore have excellent knowledge of the surrounding area as well as being fluent in both Welsh and English. I look forward to assisting you with your motor and personal insurance needs.

Fi yw un o’r aelodau fwyaf newydd i ymuno a thÎm NFU Mutual. Rwyf yn gweithio yn ein swyddfa ym Mhwllheli ar hyn o bryd, cyn symud i’r swyddfa yng Nghaernarfon ym mis Ebrill 2021. Cefais fy magu yn lleol ac felly rwy’n adnabod yr ardal yn dda. Rwyf hefyd yn rhugl yn y Gymraeg a’r Saesneg. Edrychaf ymlaen at helpu chi gyda’ch anghenion yswiriant personol a modurol.

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Aliesha Jones

Insurance Sales and Account Handler

I am the newest member of the NFU Mutual Caernarfon & Pwllheli team. I have been brought up in Pwllheli, therefore have a good knowledge of the surrounding area. I can assist you in Welsh or English and look forward to helping you with all of your motor and personal insurance needs.

Fi yw’r aelod diweddara I dím NFU Mutual Caernarfon/Pwllheli. Rwyf wedi cael fy magu ym Mhwllheli gyda dealltwriaeth da or ardal lleol. Rwyf yn medru cyfathrebu trwy gyfrwng y Gymraeg a’r Saesneg ac yn barod i’ch helpu efo anghenion yswiriant modur a phersonol.

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William Evans

Insurance Sales & Account Handler

I joined NFU Mutual in November 2020 being one of the newest members in the Caernarfon office. I was born and raised in Anglesey, coming from an agricultural family. I look forward to being able to assist you in the future with motor and personal products.

Ymunais a NFU Mutual yn Tachwedd 2020, fel un o’r aelodau Newydd yn swyddfa Caernarfon. Cefais fy magu ar Ynys Môn, o deulu amaethyddol. Edrychaf ymlaen I allu eich helpu yn y dyfodol gyda yswiriant modur a phersonol.

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Dan Killingbeck headshot

Dan Killingbeck

Risk Management Sales Consultant

As the Risk Management Services Sales Consultant, I am available to come and talk to farming and commercial customers about tailor-made health and safety services for their business.

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Gareth Jones

Financial Adviser

I have been a Financial Adviser for over 20 years and have been employed by NFU Mutual since 2010. I have always lived in North Wales, and now live locally in Prestatyn. My role is to carefully assess financial needs and present solutions to achieve customer goals and ensure adequate protection is in place. The range of products offered include pensions, investments and life assurance and I am happy to meet with you to give advice to meet your individual needs and circumstances. Like myself, all of the Financial Advisers within NFU Mutual are qualified professionals selected for our experience, knowledge and ability to tailor advice.

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