Phone lines closed

Call today: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Yorkshire Central

9 Finkle Street, Selby, YO8 4DT

Visit today: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Yorkshire Central agency where we pride ourselves on our customer service levels and strive to offer a local, personal service.

We have a team with extensive local knowledge, committed to ensuring that your expectations are met whenever you call us or visit our office.

Our normal office hours are Monday to Friday 9am till 5pm. For your convenience, our office phone number continues to be answered by our customer support centre colleagues from 5pm - 8pm weekdays and 9.00 am -12.30pm on Saturdays and most Bank Holidays.

NFU Mutual

Tom Murray

Senior Partner

Tom started his career in the NFU Mutual agency network in 2011 as a Sales Executive in an agency in Northumberland, where his family farmed until shortly after the foot and mouth outbreak. He then went on to become a trainee Agent, before taking a partnership role in the Skipton agency in North Yorkshire. Following this Tom has taken up the role of Senior Partner at Yorkshire Central and will now have responsibility for general business oversight and looking after some of our larger farming and wider market clients

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Amy Morrison

Partner / Head of Agriculture

After graduating from Harper Adams in 2012, Amy went on to become a Farm Trader covering the North East and North West. She then joined the NFU as the West Riding County Adviser which included the Selby and Doncaster membership, which enabled her to get to know the area and the farming community within it. Here she covered all areas of agricultural policy and specialised in Combinable Crops. Amy shall be dealing with all aspects of insurance but will specialise in Agriculture.

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Andrew Knowles

Partner / Head of Commercial

Andrew returned from three years of travelling and working in New Zealand, Australia and South East Asia - starting his career with NFU Mutual Pickering agency in 2016. Andrew worked as a Customer Service Adviser then Account Executive, serving the local client base. He was then accepted onto the Trainee Agent Programme where he worked closely with successful agents in the North East. Gaining valuable experience, he has now secured an Agent role in the newly formed leadership team at Yorkshire Central. Specialising in commercial insurances, Andrew would be happy to discuss your current and future business needs.

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Melanie Chapman Dip CII

Operations Manager

Melanie started working for NFU Mutual in 1990 and carried out several roles within the Regional and Head Office underwriting departments before moving into the role of Account Executive at Sheffield Agency.  In 2005 she was appointed as the Office Manager of Yorkshire Central Agency and more recently promoted to the role of Operations Manager where her responsibilities include Training and Development of the team imparting her extensive knowledge and experience to the team.  Outside of work Melanie enjoys spending time with her family, travelling and looking for every opportunity to be out in the countryside or in the mountains

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Sam Fisher

Customer Service Manager

Sam joined NFU Mutual in 1993, progressing to Business Partner at Howden Agency.  Having a desire to work in a larger office Sam transferred to Yorkshire Central Agency in 2007 and has progressed to the role of Customer Service Manager.  Sam has many years’ experience dealing with all NFU Mutual general insurance products along with heading up the Customer Service Team and dealing with customer enquiries. Sam has a passion for cooking, enjoys spending time with her family and friends and always wears a smile.

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Marie Locker

Claims Manager

Marie joined NFU Mutual in 2004 at the York Office and moved to the Selby Office in October 2016.  Marie has recently been promoted to Claims Manager and is responsible for looking after all the claims in the office.  As a life qualifier, Marie can also arrange appointments for the Financial Adviser. Marie enjoys walking and gardening and is a member of two local history societies.

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Rebecca Collins Cert CII

Prospecting & Marketing Manager

Becki returned to the agency in January 2018, after a short spell away completing a Certificate in Insurance (CII) qualification. Her previous experience of insurance and financial business was gained during her 11 years at the office and 5 years at our regional office. Becki’s role within the office to contact and build relationships with potential new customers, marketing and shows and events. Becki enjoys spending her time walking, singing at the local karaoke or just with a good book at home.

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Ben Rhodes

Customer Service Adviser

Ben joined the Yorkshire Central Agency in 2019 and has well over 10 years’ experience within the insurance industry. Ben’s interests are travelling, playing guitar and spending time with his family.

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Kerianne Hunt

Customer Service Adviser

Kerianne joined the team in Yorkshire Central in 2019 with 30 years’ experience in the insurance industry. She has completed a Certificate in Insurance (CII) qualification. She enjoys spending times with her family, friends and her dogs.

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Lucy Brown

Customer Support Adviser

Lucy joined the agency in 2020 having previously worked in education. Lucy can assist clients with motor and personal quotes, plus mid-term alterations. Lucy also supports the operations department with administrative assistance. Outside of work Lucy loves being outdoors walking, running and cycling with her family and dog.

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Bethany Hunter

Customer Service Adviser

Bethany began her insurance career with NFU Mutual as a claim’s handler at our regional office in York. As someone local to the area and familiar with the company, she joined us at the Selby office in 2020. Bethany can assist you with motor and personal quotations and changes, as well as packaged business insurance. In her spare time, she enjoys visiting new places, reading and spending time with close family and friends.

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Annabelle Battye

Insurance Account Handler

Belle joined the Yorkshire Central agency in 2021 having previously worked in the travel Industry. She is currently studying the Level 3 CII qualification alongside her role as Insurance Account Handler. In her spare time she enjoys socialising with friends and travelling to new places. 

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Bryony Henderson

Personal Assistant

Bryony joined the agency in 2020 as a personal assistant to the partners. Living locally to the area, she previously worked as a legal secretary in Leeds. Bryony will assist the partnership with all areas of administration and keeping them on the straight and narrow. Outside of work Bryony enjoys keeping fit, going for walks in the countryside and spending time with friends and family.

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Letesha Cliffe

Accounts and Administrator

Letesha joined us at the beginning of November 2018 as an Apprentice Administration Assistant. Letesha completed her Level 2 Business Administration Apprenticeship in December 2019 and continues to improve her knowledge of the services and products NFU Mutual can offer. In her spare time Letesha enjoys keeping up with the latest fashion, reading fiction novels, spending time with her family and walking the family's dogs.

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Paul Kettlestring

Paul Kettlestring

Financial Adviser

Paul is our NFU Mutual Financial Adviser who will be happy to discuss your investment, protection and retirement planning either in our office or in the comfort of your own home.

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Amy Page

Account Executive

Amy joined the agency in 2021 having previously worked in the financial services industry for over 14 years.  Amy has joined the team as an Account Executive where she will be serving the local client base. Outside of the office Amy enjoys playing golf, listening to music and doing lots of retail therapy.

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