Operating our business responsibly

Driven by our values

To help us act responsibly and inclusively in every way we can, we have internal systems and practices, controls and procedures to govern our conduct across all areas of our business operations. 

Keeping good company

We partner with like-minded suppliers. We work closely with our suppliers to ensure 
they share our values, something we know is important to our members. In 2021, we continued to support social enterprises. To pledge our commitment in this area, NFU Mutual signed up to become a partner on Social Enterprise UK’s Buy Social Corporate Challenge, which helps businesses to direct their procurement spend towards social enterprises. Our stationery supplier, WildHearts, reinvests profits to provide education and business loans to help people around the world work their way out of poverty. 

Responsible investment

It’s our responsibility to invest our members’ money carefully. We encourage our fund managers to consider Environmental, Social and Governance factors (ESG), that impact upon society or the climate, alongside traditional financial measures. 

Responsible property investment

We’re responsible for the occupational offices we work from and the investment properties we manage to deliver long-term financial performance. 2021 has seen the Property Investment Team enact a strategy developed in 2020, that supports positive environmental and social outcomes alongside investment performance. 
To find out more about our other activities to support our members, our communities, our people and the environment, download our Responsible Business Report, or visit our Responsible Business page.