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Privacy Policy

We take your privacy seriously and this section is intended to help you understand how we collect and use personal information. The uses of your personal data by us and members of the NFU Mutual group of companies are covered by our individual company registrations with the UK Information Commissioner under the Data Protection Act 1998. You can search the Information Commissioner's public register of data controllers at www.ico.org.uk. Our data protection registration number is Z5869376.

This information relates to all websites operated by us. Any other websites will be subject to their own policies.

What we may collect and how we use it

To enable us to contact you in relation to your enquiry we may collect the following information:

  • Name
  • Address
  • Contact information
  • Product information
  • Date of birth
  • Marketing preferences

We will use this information to help us provide you with a better service, to ensure you receive the contact you have requested and to customise the website according to your preferences and interests.

How we use cookies

For further details on how NFU Mutual use cookies on this website visit our information on cookies page.

Accessing your personal information

You are entitled to ask us whether we are processing your personal information, and where relevant, receive a copy of the information we hold about you.

If you would like a copy of the information we hold on you then please write to:

Data Protection Officer,
Group Compliance,
NFU Mutual Head Office,
Tiddington Road,
Stratford-upon-Avon
CV37 7BJ

Please include some detail about the nature of your relationship with NFU Mutual, including policy numbers where relevant.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible at the above address. We will investigate and provide you with a prompt response.

Security

The NFU Mutual Group takes the issue of internet security, data protection, privacy and confidentiality very seriously. The NFU Mutual Group will take all reasonable steps to ensure that any information you provide on this website is kept secure.

In addition to the security we provide, there are a number of measures you should implement which, when used together will enhance the security of your personal information.

Ensure you have a firewall, anti-virus and anti-spyware software installed on your computer and that this is kept up-to-date.

If you connect to the internet via a wireless network make sure it is secure. No matter how good your virus software and other methods of protection, if you network is not secure the information you enter into websites can be accessed by anyone looking to fraudulently obtain this.

Data Protection notice for Website users

NFU Mutual is the Data Controller and will process any personal data you give us in accordance with the Data Protection Act 1998. By submitting personal data about you and others within this website, you and they consent to its use as set out in this notice.

Some or all of the data you supply to NFU Mutual in connection with your insurance will be held on computer and may be passed to other insurance companies in order to administer the policy for underwriting and claims handling purposes.

We may use your data to carry out research. Your data may be passed to regulatory or other such bodies in order to review our services. Your data may be used in connection with the prevention or detection of crime.