Valuing our people

NFU Mutual aims to be a great place to work. We’re committed to maintaining our wide ranging programme of wellbeing activities to support our employees’ physical and mental health. Meanwhile, our top quality learning and development solutions will help us to attract, retain and develop some of the best people in the industry.

employees around a desk

Find out more about some of the initiatives we have in place to support our employees:

Training and development 


It’s essential that our employees can deliver on our commitment to our members. We provide top quality learning and development solutions to meet the needs of our people and our business, by supporting personal skills, business awareness, talent and leadership opportunities, and technical expertise. All of which help to ensure that we have some of the most capable people in the industry.

Our improved online and virtual training offers flexible learning and talent development for our leaders and employees wherever they’re located in the UK.

Health and wellbeing 


Our commitment to the health and wellbeing of our employees is an essential element of our ambition to be a great place to work. In 2023, 916 hours of training and education were delivered for our employees on health and wellbeing topics, such as sleep, nutrition and stress management.  

Building strong employee relations


Employee engagement is very important to us at NFU Mutual. One of our three long-term objectives is to be a great place to work, and creating an environment where people feel engaged and perform at their best is at the heart of this. 

To help us understand and incorporate our employees’ opinions, we have a national employee consultation group known as "The Mutual Forum”.  This group provides employee representation on strategic business issues and subjects, allowing them to have a voice on issues affecting them and the business, and to put ideas forward. 

Employee volunteering 

To encourage and support the community involvement of our people, NFU Mutual has an employee volunteering programme, which gives our people time off work to support a good cause in their community. In 2023, NFU Mutual staff volunteered a total of 4.125 hours to help a wide range of causes, such as local foodbanks, hospices, schools and community forests. We’ve been heartened to hear about how our employees’ volunteering has helped organisations to deliver their vital services, particularly during these challenging times. 

In addition to the community benefit, we know that our employees take value from the experience of helping a good cause. Our volunteering programme supports our wellbeing programme, and also enables employees to develop skills such as collaboration, communication and problem solving, outside of a traditional working environment. The aim is to have an enjoyable and rewarding teambuilding day to learn something new, meet different people, and make a difference for the community.


Learn more about one of our recent employee volunteering days

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Find out more

Valuing our people is just one of the ways we deliver against our amibition of Building a Healthy Community. To learn more about our strategy and actions, explore our latest Responsible Business Report.