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How to make a claim on your Insurance products

If your claim is motor related please contact 0800 282 652.

For all other claims, customers who insure via Mutual Direct should call us on 0800 197 0963 (8am-6pm, Mon-Fri) while branch customers should contact their local branch (9am-5pm, Mon-Fri), find your local branch.

If you need to make a claim out of hours please call 0800 282 652.

If you are wishing to make a claim and are currently abroad, please call Mutuaide on +33 1 45 16 64 65 from any country. If you are calling from France, you can call Mutuaide via 0800 22 92 92 free of charge.

For more details about how to make a claim please select your product below