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Contact us

Overview

Contact us and you’ll receive a personal response from someone qualified to help.

Whether you're a new or existing customer you can get in touch with us either in person by visiting your local branch, over the phone or by completing an online enquiry form and letting us call you back.

Find your local branch

When you contact us we'll explain the advice services we offer and our charges.
NFU Mutual Financial Advisers advise on
NFU Mutual products and selected products from specialist providers.

For security and training purposes calls may be recorded and monitored.

Contact us by phone

New business quotations from NFU Mutual Direct

Call us on 0800 316 4661*
8am - 8pm weekdays, 9am - 12.30pm Saturday

Existing NFU Mutual Direct customers

Call us on 0800 096 6526*
8am - 8pm weekdays, 9am - 12.30pm Saturday

For enquiries about investments, pensions and protection

Call us on 0800 622 323*
8:30am - 6pm (Monday-Thursday)
8:30am - 5pm (Friday)

Life Services fax number: 01789 455893

*You may be contacted by an NFU Mutual Financial Adviser or Customer Telephone Adviser, who can provide information on NFU Mutual products and services and in special circumstances those of other providers.

For security and training purposes telephone calls may be recorded and monitored.

Contact us by email

How to make a claim

Go to the claims page to find out what to do in the event of a claim.

How to make a complaint

We set ourselves high standards but are the first to admit that mistakes can happen. If you are unhappy with any aspect of our service please tell us immediately and give us the chance to put things right.

Contact Head Office

Address

Tiddington Road
Stratford upon Avon
Warwickshire
CV37 7BJ

Telephone

01789 204211 *

* For security and training purposes calls may be recorded and monitored.