Personal Cyber Cover

Personal Cyber cover is included as standard with NFU Mutual Bespoke Home Insurance.

Cybercrime is on the rise, which means protecting your data and privacy is now as vital as protecting your home.

Credit card laying on computer keyboard
  • Cyber Assistance Helpline

    Cyber Assistance Helpline

  • If you'd like cyber advice or if you think you've been a victim of cybercrime, call:

    If you'd like cyber advice or if you think you've been a victim of cybercrime, call:

  • 0800 138 8211

    24/7 access, 363 days a year.

    0800 138 8211

    24/7 access, 363 days a year.

Insurance overview

Cybercrime is on the rise, which means protecting your data and privacy is now as vital as protecting your home. That's why NFU Mutual Bespoke Home Insurance includes Personal Cyber cover as standard.

Personal Cyber cover through NFU Mutual Bespoke Home Insurance gives you peace of mind. With dedicated support and cover up to £50,000 a year should you fall victim to cybercrime, plus access to a free 24/7 Cyber Assistance Helpline.

The Cyber Assistance Helpline experts can assist with all types of issues, from general queries to offering immediate resolution support in the event of a cyber attack. 

What's covered - up to £50,000 towards:

  • Restoration and replacement costs following a cyber attack.
  • Retrieval of your computer data where possible, including downloaded digital music, digital photographs and digital video.
  • Expenses and ransom monies as a result of ransomware and cyber extortion.
  • Costs and services incurred due to actual or suspected identity theft.
  • Lost money, costs and charges incurred following credit card fraud or a phishing attack.
  • Restoration of smart devices and wearables if they're affected by a cyber attack.

What's not covered:

  • Re-purchase of software, software licenses, programmes, digital photographs, music or videos.
  • Cyber extortion or ransom monies paid without consultation with our Cyber Assistance Helpline.
  • Costs incurred as a result of identity theft to a business that is associated with you.
  • Any costs that are reimbursable by your credit card company, bank or other financial institution.
  • Cover of connected home device where the default or original password has not been changed.
The NFU Mutual Bespoke Cyber Assistance Helpline is administered by CyberScout and provides 24/7 access 363 days a year, closed Christmas Day and Boxing Day.

A £200 excess applies for all areas of cover except Identity Theft which carries no excess. You must have anti-virus software installed on your computer system.

The features and exclusions listed are not exhaustive. Your cover will depend on your circumstances. You can find further information in the Important Documents section.

Why choose us?

Why choose us?

  • Experience

    We have over 110 years of experience protecting what's important to our customers.

    Experience

    We have over 110 years of experience protecting what's important to our customers.

  • Mutual Bonus

    We reward loyalty through Mutual Bonus, a saving when you renew a General Insurance policy.

    Mutual Bonus

    We reward loyalty through Mutual Bonus, a saving when you renew a General Insurance policy.

  • No fees

    We don't charge an administration fee when you make adjustments to or if you cancel your policy.

    No fees

    We don't charge an administration fee when you make adjustments to or if you cancel your policy.

Frequently asked questions

What's next?

Take out a new policy

Ready to buy NFU Mutual Bespoke Home Insurance? We can help you to make sure that you get the right cover.

Existing customers

Get a new quotation, make changes to, discuss your renewal or cancel your Home Insurance policy.

Claims

Notify us of a new home insurance claim or speak to us about a claim that is in progress.