Henfield

I joined NFU Mutual's Henfield office as Senior Partner in June 2016, after working for the company for 13 years. My role is centred around getting to know you, your family and your business, finding suitable insurance solutions to keep you protected at all times. My specialist areas include farming, commercial and HNW insurance. My previous experience includes roles in customer services, as a Financial Adviser for 5 years, and working with senior management to develop suitable strategies within the business. In my spare time, I enjoy trekking, mountaineering, travelling and going to the gym.

I started my journey for NFU Mutual in 2017. As the Operations Manager, I am committed in supporting the team and the Agent in the day to day running of the office. We have a fantastic team with plenty of different experience to suit everyone’s needs. My previous experience includes roles in customer services and estate agency working in management roles. In my spare time, I enjoy yoga, running, travelling around to the Grand Prix and going to the cinema.

Having worked for NFU Mutual since 2009, I am licensed in all policies, specialising in larger homes, high value contents, listed buildings and country estates. I feel very privileged, as my role takes me out and about vising people in their own home to discuss their insurance needs, ensuring that they have the correct level of cover to meet their requirements. I enjoy getting to know my customers, building that relationship and understanding what’s important to them. I can also explain our financial services products with a view to making an appointment with our Financial Adviser. Living locally, I enjoy long walks with our Labrador, spending time with friends and family and travelling. My eldest daughter is married to a local farmer, which brings the farming way of life to our doorstep!

I have been with the Henfield agency since 2017 and been in the industry over six years. I specialise in arranging insurance for high net worth clients and I have great market knowledge from my time broking. In addition to arranging NFU Mutual Bespoke home insurance I can also assist with high net worth motor and commercial insurance. If you wish to contact me directly my email is Nicholas_corbin@nfumutual.co.uk

Michelle Mason is a private client executive helping clients to tailor insurance to their individual needs for their homes, fine art and valuables.

She has over 15 years’ experience in relationship-building with high net worth individuals and prides herself on helping customers protect the things they value the most.

Michelle understands the benefit of dealing with someone directly, whether in person or on the phone, for all your insurance needs. Please do not hesitate to contact Michelle to confidentially discuss insuring your property and contents.

Outside of insurance, Michelle enjoys exploring the countryside with her dog and spending quality time with her family and friends.

Having joined the NFU Mutual Henfield team in September 2020, I specialise in our Bespoke range of insurance; tailored specifically towards high net worth homes, contents and art. I deliver peace of mind to each of my clients, through ensuring they have the correct level of cover, by visiting them in their homes, and doing a walkthrough of their needs. Outside of work I am a keen painter, lover of the Arts, and fresh air.

I have been working for NFU Mutual since November 2009 as a Customer Adviser. My role has changed over the years to include handling of the offices, delegating authority claims and providing support to the Agent with regards to policy reviews. I can also provide quotations for car, home, equine and property owner’s policies and I am now working on expanding my knowledge across commercial and farming insurance. I really enjoy working as part of the Henfield team and providing excellent customer service. Outside of work I spend most of my time socialising with friends and decorating my house as myself and my partner have recently brought our first home.

I began working for NFU Mutual in 2018. My role as a Customer Service Adviser is to provide quotes and handle claims for various policies such as motor and home. My aim is to connect with and assist customers to ensure you have a great customer experience, therefore I am always attempting to broaden my knowledge on all policies and insurances to be able to provide as much information as possible. When I’m not working I love to travel, socialise with my lovely friends and family, and am always on the go!

I joined NFU Mutual in 2017 as a Customer Service Adviser and I’m here to offer a great customer service experience and share my knowledge with you to ensure you feel well looked after. Customer Service Advisers are the voice of an office, championing the strong customer service ethic. The first point of contact for existing customers, advisers are a key part of the office team, providing administrative and sales support. In my spare time I enjoy socialising with friends and family, going to the gym and staying active. I also enjoy visiting new places especially if it’s somewhere hot!

I joined the Henfield agency in June 2012 and I’m here to offer you a great customer service experience. Part of my job is to answer queries for car and home insurance policies and provide you with important information regarding commercial cover. I enjoy being a busy mum, spending my time on the family farm and socialising with friends.

I joined the NFU Mutual Henfield agency in November 2019. Coming from a hospitality background, I have no previous insurance experience. I am committed to ensuring all our clients have great customer service and a warm welcome. I am currently studying for my product licences and excited to be signed off on all policies. When not at work I enjoy seeing family and friends, watching football, cooking and eating in nice restaurants.

I joined the NFU Mutual Henfield agency in August 2020, having previously worked in Aviation for a number of years. I am very much a people person and enjoy going above and beyond with customer service. I work alongside our Financial Adviser, booking appointments for customers who need life protection or want to discuss pensions and investments. Outside of work I enjoy going to the gym, watching football and baking.

I joined the Henfield team in August 2020. I am passionate about improving customer experience and building long term relationships with them. I have worked in customer services for over 20 years and have always enjoyed getting to know people and providing the best possible service. Outside of work I enjoy socialising with family and friends and going on holiday as much as humanly possible, both in the UK and abroad. I also enjoy comedy nights and West End shows.

I have been very lucky in working for NFU Mutual's Henfield office since 2000. My focus as Account Manager is to ensure all renewals are sent out on time, deal with any account queries and booking appointments for new and existing customers with the team. I can also help with any queries regarding car, home or equine insurance needs and enjoy being part of a team that deliver excellent customer service. When not at work I enjoy spending time with family, friends and my lovely pets.

I have been with NFU Mutual since 2016 and with the Henfield agency since 2019 for non-advised financial services. I am available to discuss, set up and service pensions, investments and life assurance products for our clients that don’t require a Financial Adviser. I can discuss our full range of financial service products providing factual information for clients that wish to make their own decision with financial services. When not working I’m an avid cyclist and enjoy motorsport. I am a big fan of F1 and like to participate in karting when I get the chance.

I have 17 years’ experience in financial services which I continue to build upon by working towards chartered status. I believe that only by taking the time to engage with clients, understand their individual needs and listen to their plans that I can advise them on structuring their finances to achieve what they want to in life. Outside of work I enjoy spending time with my family and am amazed by what my children can teach me. I love cooking, eating and running as a means of staying healthy with my first marathon planned for May of 2021 in my home town of Belfast.