Phone lines closed
Tuesday: 9:00 am - 8:00 pm
Wednesday: 9:00 am - 8:00 pm
Thursday: 9:00 am - 8:00 pm
Friday: 9:00 am - 8:00 pm
Saturday: 9:00 am - 12:30 pm
Sunday: Closed
Henfield
Bysshopps, High Street, Henfield, BN5 9HP
Visit today: 9:00 am - 5:00 pm
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Saturday: Closed
Sunday: Closed
Our dedicated team is here to listen to you and find the best solution to meet your requirements. We pride ourselves on offering a personal service with expert help and assistance on all insurance products available. From insurance and investment, to financial planning, our products and services are tailored to keep you, your family and your business protected.
We are passionate about what we do, and our aim is to make sure we provide you with the best customer service experience we can offer. What is important to you is important to us.
NFU Mutual
Alison Pollard
Operations Manager
I started my journey for NFU Mutual in 2017. As the Operations Manager, I am committed in supporting the team and the Agent in the day to day running of the office. We have a fantastic team with plenty of different experience to suit everyone’s needs. My previous experience includes roles in customer services and estate agency working in management roles. In my spare time, I enjoy yoga, running, travelling around to the Grand Prix and going to the cinema.
Tracey Rooke
High Net Worth New Business Development Executive
Nicholas Corbin
Business Development Executive
I have been with the Henfield agency since 2017 and been in the industry over six years. I specialise in arranging insurance for high net worth clients and I have great market knowledge from my time broking. In addition to arranging NFU Mutual Bespoke home insurance I can also assist with high net worth motor and commercial insurance. If you wish to contact me directly my email is Nicholas_corbin@nfumutual.co.uk
Elin Roberts
Private Client Executive
Having joined the NFU Mutual Henfield team in September 2020, I specialise in our Bespoke range of insurance; tailored specifically towards high net worth homes, contents and art. I deliver peace of mind to each of my clients, through ensuring they have the correct level of cover, by visiting them in their homes, and doing a walkthrough of their needs. Outside of work I am a keen painter, lover of the Arts, and fresh air.
Holly Gawrel
Claims Handler & Customer Service Adviser
Mollie Darking
Customer Service Adviser & Claims Handler
I began working for NFU Mutual in 2018. My role as a Customer Service Adviser is to provide quotes and handle claims for various policies such as motor and home. My aim is to connect with and assist customers to ensure you have a great customer experience, therefore I am always attempting to broaden my knowledge on all policies and insurances to be able to provide as much information as possible. When I’m not working I love to travel, socialise with my lovely friends and family, and am always on the go!
Joseph Reed
Customer Service Adviser
I joined NFU Mutual in 2017 as a Customer Service Adviser and I’m here to offer a great customer service experience and share my knowledge with you to ensure you feel well looked after. Customer Service Advisers are the voice of an office, championing the strong customer service ethic. The first point of contact for existing customers, advisers are a key part of the office team, providing administrative and sales support. In my spare time I enjoy socialising with friends and family, going to the gym and staying active. I also enjoy visiting new places especially if it’s somewhere hot!
Tara Spencer
Customer Service Adviser
I joined the Henfield agency in June 2012 and I’m here to offer you a great customer service experience. Part of my job is to answer queries for car and home insurance policies and provide you with important information regarding commercial cover. I enjoy being a busy mum, spending my time on the family farm and socialising with friends.
Hamish Adamson-Hope
Customer Service Adviser
I joined the NFU Mutual Henfield agency in November 2019. Coming from a hospitality background, I have no previous insurance experience. I am committed to ensuring all our clients have great customer service and a warm welcome. I am currently studying for my product licences and excited to be signed off on all policies. When not at work I enjoy seeing family and friends, watching football, cooking and eating in nice restaurants.
Tom Daniels
Customer Service Adviser & Financial Services Coordinator
I joined the NFU Mutual Henfield agency in August 2020, having previously worked in Aviation for a number of years. I am very much a people person and enjoy going above and beyond with customer service. I work alongside our Financial Adviser, booking appointments for customers who need life protection or want to discuss pensions and investments. Outside of work I enjoy going to the gym, watching football and baking.
Karen Symonds
Customer Service Adviser & Sales Support
I joined the Henfield team in August 2020. I am passionate about improving customer experience and building long term relationships with them. I have worked in customer services for over 20 years and have always enjoyed getting to know people and providing the best possible service. Outside of work I enjoy socialising with family and friends and going on holiday as much as humanly possible, both in the UK and abroad. I also enjoy comedy nights and West End shows.
Sarah Berrett
Accounts Manager
Alex Walker
Product Information Consultant – Financial Services
I have been with NFU Mutual since 2016 and with the Henfield agency since 2019 for non-advised financial services. I am available to discuss, set up and service pensions, investments and life assurance products for our clients that don’t require a Financial Adviser. I can discuss our full range of financial service products providing factual information for clients that wish to make their own decision with financial services. When not working I’m an avid cyclist and enjoy motorsport. I am a big fan of F1 and like to participate in karting when I get the chance.
Nick Armstrong
Financial Adviser
I have 17 years’ experience in financial services which I continue to build upon by working towards chartered status. I believe that only by taking the time to engage with clients, understand their individual needs and listen to their plans that I can advise them on structuring their finances to achieve what they want to in life. Outside of work I enjoy spending time with my family and am amazed by what my children can teach me. I love cooking, eating and running as a means of staying healthy with my first marathon planned for May of 2021 in my home town of Belfast.