Phone lines closed

Call today: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm


Bysshopps, High Street, Henfield, BN5 9HP

Visit today: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Our dedicated team is here to listen to you and find the best solution to meet your requirements. We pride ourselves on offering a personal service with expert help and assistance on all insurance products available. From insurance and investment, to financial planning, our products and services are tailored to keep you, your family and your business protected.

We are passionate about what we do, and our aim is to make sure we provide you with the best customer service experience we can offer. What is important to you is important to us.

NFU Mutual

Our team

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Chets Modi, MBA, BA (Hons), FPFS

Senior Agent

I joined NFU Mutual's Henfield office as Senior Partner in June 2016, after working for the company for 13 years. My role is centred around getting to know you, your family and your business, finding suitable insurance solutions to keep you protected at all times. My specialist areas include farming, commercial and HNW insurance. My previous experience includes roles in customer services, as a Financial Adviser for 5 years, and working with senior management to develop suitable strategies within the business. In my spare time, I enjoy trekking, mountaineering, travelling and going to the gym.

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Alison Pollard

Operations Manager

I started my journey for NFU Mutual in 2017. As the Operations Manager, I am committed in supporting the team and the Agent in the day to day running of the office. We have a fantastic team with plenty of different experience to suit everyone’s needs. My previous experience includes roles in customer services and estate agency working in management roles. In my spare time, I enjoy yoga, running, travelling around to the Grand Prix and going to the cinema.

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Tracey Rooke

High Net Worth New Business Development Executive

Having worked for NFU Mutual since 2009, I am licensed in all policies, specialising in larger homes, high value contents, listed buildings and country estates. I feel very privileged, as my role takes me out and about vising people in their own home to discuss their insurance needs, ensuring that they have the correct level of cover to meet their requirements. I enjoy getting to know my customers, building that relationship and understanding what’s important to them. I can also explain our financial services products with a view to making an appointment with our Financial Adviser. Living locally, I enjoy long walks with our Labrador, spending time with friends and family and travelling. My eldest daughter is married to a local farmer, which brings the farming way of life to our doorstep!

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Nicholas Corbin

Nicholas Corbin

Business Development Executive

I have been with the Henfield agency since 2017 and been in the industry over six years. I specialise in arranging insurance for high net worth clients and I have great market knowledge from my time broking. In addition to arranging NFU Mutual Bespoke home insurance I can also assist with high net worth motor and commercial insurance. If you wish to contact me directly my email is

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Jamie Lissenburg

Sales Development Executive

I joined NFU Mutual’s Henfield office in October and have been in the insurance industry since 2013 working in various roles. My role here will see me working and growing the commercial book and assisting you, the customer, in making the best decision for yourself and/or your business. In my spare time, I enjoy watching and playing football, going to the gym and spending time with family and friends.

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Holly Gawrel

Claims Handler & Customer Service Adviser

I have been working for NFU Mutual since November 2009 as a Customer Adviser. My role has changed over the years to include handling of the offices, delegating authority claims and providing support to the Agent with regards to policy reviews. I can also provide quotations for car, home, equine and property owner’s policies and I am now working on expanding my knowledge across commercial and farming insurance. I really enjoy working as part of the Henfield team and providing excellent customer service. Outside of work I spend most of my time socialising with friends and decorating my house as myself and my partner have recently brought our first home.

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Mollie Darking

Mollie Darking

Customer Service Adviser & Claims Handler

I began working for NFU Mutual in 2018. My role as a Customer Service Adviser is to provide quotes and handle claims for various policies such as motor and home. My aim is to connect with and assist customers to ensure you have a great customer experience, therefore I am always attempting to broaden my knowledge on all policies and insurances to be able to provide as much information as possible. When I’m not working I love to travel, socialise with my lovely friends and family, and am always on the go!

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Sarah Berrett

Accounts Manager

I have been very lucky in working for NFU Mutual's Henfield office since 2000. My focus as Account Manager is to ensure all renewals are sent out on time, deal with any account queries and booking appointments for new and existing customers with the team. I can also help with any queries regarding car, home or equine insurance needs and enjoy being part of a team that deliver excellent customer service. When not at work I enjoy spending time with family, friends and my lovely pets.

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Joseph Reed

Joseph Reed

Customer Service Adviser

I joined NFU Mutual in 2017 as a Customer Service Adviser and I’m here to offer a great customer service experience and share my knowledge with you to ensure you feel well looked after. Customer Service Advisers are the voice of an office, championing the strong customer service ethic. The first point of contact for existing customers, advisers are a key part of the office team, providing administrative and sales support. In my spare time I enjoy socialising with friends and family, going to the gym and staying active. I also enjoy visiting new places especially if it’s somewhere hot!

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Picture of Tara Spencer

Tara Spencer

Customer Service Adviser

I joined the Henfield agency in June 2012 and I’m here to offer you a great customer service experience. Part of my job is to answer queries for car and home insurance policies and provide you with important information regarding commercial cover. If you are interested in meeting NFU Mutual Financial Adviser, John Cater, I will be able to book you an appointment with him. I enjoy being a busy mum, spending my time on the family farm and socialising with friends.

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