Motor Insurance Claims
Guidance about how to make a claim for Car Insurance, including motorhomes and campervans, and Motorcycle Insurance.
About making a claim
We know that an accident can happen at any time, that's why we will do all we can to make sure that the claims process is as hassle free as possible, you have an understanding of what happens throughout and you get the maximum benefit from your insurance cover with us.
If your vehicle has been involved in an incident, please notify us immediately.
Even if you’re not making a claim for your own losses, you may find yourself facing a claim from the other person involved. We will give you help and advice and deal with any claims made against you.
Before you make a claim
If you need to make a new claim, please ensure you have the following:
- Your name and address
- Vehicle Registration Number
- Details of any third parties involved
- Details of the incident that has led to the claim including date and circumstances
- An indication of the value of the claim, such as purchase price, estimated replacement cost, or the extent of damage or injury
- Your contact number
Motor Claims Guide
No matter who you are or what you drive, an accident can happen at any time. Our Motor Claims Guide explains what to do after a motor accident and deals with what happens next to you and your vehicle and anyone else involved. It tells you what we can do to help and which of our trusted partners you can expect to hear from.