Business Insurance Claims

Before making a claim

Where to make a claim depends on where you bought your policy from, this will be either Mutual Direct or local agency office.

You'll find who your policy is held with on the front page of your policy schedule.

If you purchaed your policy over the phone through Mutual Direct you can notify us of a new claim or provide updates to a new claim by calling:

If you purchased your policy through a local agency office you should contact your local agency office.

If you have a legal expenses claim or you need advice, please call the DAS helpline.

DAS Legal Expenses Insurance Company Ltd provide this free service for our members.

In the event of broken windows or fixed glass at your property please call Martindales to ensure that any broken glass is replaced without delay.

For non-urgent claims please follow the 'How to make a claim' guidance above.

Not found what you were looking for? Our contact pages should provide you with the information you need.