Farmer and sheep dog sit on edge of land rover



Winchester & Wickham Agency

Trying to get insurance for an unconventional house was proving impossible until I was put into contact with Emme Green at NFU Mutual Winchester. From beginning to end Emme has been a fantastic ambassador for NFU Mutual. She has been completely professional, reliable and helpful at every stage of my insurance application. Emme filled me with confidence that she could provide solutions. More than that Emme remained pro-active, anticipating potential difficulties, and explained how she would try to navigate a satisfactory way to provide the cover I needed. She went to great lengths to keep me fully informed at every stage of the process and made me feel like I was her most important client. Emme was extremely polite and delightful to deal with at all times. Whenever I need insurance for anything, albeit property, car, personal etc. as a matter of course I will always use Emme as my initial point of contact. I cannot praise Emme's work ethic and professionalism highly enough, and recommend Emme Green without hesitation or reservation.

With kind regards Mr Palma

I am incredibly impressed with the service that NFU Mutual Winchester & Wickham have provided in advance of even getting the policy off the ground. I had forgotten what real responsive and personalised service was like and thought it had disappeared, as no other organisation I deal with even comes close to your accessibility and responsiveness. As soon as we are moved in, we will be transferring our other insurances to you as you evidently treat your customers with value and as people rather than a number that just is an annoyance buried behind a computer.

It is so much better to be able to say ‘yes’ and work to a solution rather than ’no’ and justify all the reasons why things can’t be done.

Long-term business relationships are built on trust confidence and above all quality and consistency of service.  You and NFU Mutual score way above any competition-thank you.

Mr S, December 2020