Information on Coronavirus

NFU Mutual has been serving its members through thick and thin for more than 100 years, and we wanted to reassure you that we will continue to do so during these very challenging and unprecedented times.

As a mutual, our members are at the heart of everything we do, and we want to reassure you of the plans in place ensuring you continue to receive the personal and attentive service that you know us for.

We understand that this is a difficult time for everyone and we want to ensure that we are continuing to serve our customers whilst maintaining the health, safety and wellbeing of our Agents and employees.

This is an unsettling time for many people, and if you need to have a conversation about your insurance, members are still able to call their local office or via our Contact Us page.

If you did not buy your policy via one of our Local Offices they will not be able to service your enquiry, please contact Mutual Direct.

For general updates on the situation, please use official sources:


Foreign and Commonwealth Office (FCO)

World Health Organisation (WHO)