Female customer on telephone looking at letter

Mutual Bonus

Your loyalty recognised

Our way of saying thank you

Because we're a mutual company with no shareholders to pay, we do not pay dividends.  Instead, we reward our customers every year through Mutual Bonus. This is what sets us apart from many other UK insurers.

When you renew a general insurance policy with us, we apply a Mutual Bonus discount, which gives you money off your premium each year.

Over 850,000 policyholders insure their farms, businesses, homes and cars with us. Mutual Bonus is a very important way of showing our appreciation to our loyal customers.

Mutual Bonus at a glance

    • Mutual Bonus is calculated as a percentage of each customer’s individual renewal premium
    • It provides a discount on your general insurance premium when your policy has been active for one full year and is renewed
    • Renew for a fifth year or more and benefit from the maximum discount
    • Mutual Bonus discount rates may change.

Mutual Bonus discounts for renewals between 1st July 2020 and 30th June 2021:

Renewal Year (1st July 2020 to 30th June 2021)

1st year of renewal

2nd year of renewal

3rd year of renewal

4th year of renewal

5th year or more of renewal

Mutual Bonus discount

11.5%

12.5%

12.5%

13.5%

16.5%