Call today: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm


Wheatsheaf Barn, Charlton House Farm, Charlton, Brackley, NN13 5LH

Visit today: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Saturday: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Towcester & Brackley agency, where we look after clients up to Daventry & South of Weedon, across to the edges of Milton Keynes & Banbury and throughout the South Northamptonshire area helping them plan for the worst but prepare for the best by safeguarding and enhancing their financial prosperity.

NFU Mutual have been looking after their customers' insurance needs for over a century. Talking to individuals, organisations and businesses, we've learnt there are a few things you just have to get right.

It's all about the detail

We never claim to be the cheapest, but we do make sure we provide cover that includes all the important things. We never forget why insurance is there - to help you out when you need it.

Our no-nonsense approach

We always aim to pay you quickly, so you can get back to normal as soon as possible.

Our Awards and Accolades

Receiving recommendations and accolades is one way of being recognised for the high standards of cover and customer service which NFU Mutual strives to provide. NFU Mutual takes pride in this recognition.


NFU Mutual


Nikki Blackwell

Senior Agent and Group Secretary

Nikki is the Senior Agent and Group Secretary for the Northamptonshire area from South of Daventry / Blisworth / Weedon / Kings Sutton through to Banbury / Silverstone & Stowe. She has been providing a personal, individual service to our individual customers, company directors and corporate customers for their business, commercial and personal insurance requirements for nearly 30 years - from manufacturing, motor trade and warehousing requirements to farming, estates and large property owners portfolios as well as car, Bespoke home and horse insurance policies. Nikki also works closely with Stephen Cummins to organises life cover, critical illness, retirement planning & investment solutions along with many other products from NFU Mutual's financial planning services.

We ensure that our team provide a strong client centred ethos and a top quality service from a local professional base. We all work from the principle, "the customer is at the centre of all we do".

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Tom Deacon

Agent and Group Secretary

Tom became the Agent at the Brackley office in November 2017 bringing over 10 years’ worth of insurance experience from NFU Mutual and elsewhere in the insurance industry. He travels from the Kettering / Wellingborough area and is passionate about providing excellent service and advice for our business, farming and estate customers. Please talk to Tom about anything from directors & officers, management liability, fleet, liability and cyber covers through to professional indemnity, product recall and marine cargo. Tom is a strong believer in providing Health & Safety solutions along with Fire Risk Assessments to all our customers via our Risk Management Services (RMS) team.

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Mandy Hickson

Agency Manager

With over 30 years' face-to-face insurance experience, Mandy become the Agency Manager of the Brackley team in 2017, but has worked with NFU Mutual for over 7 years. She has a varied role within the team but ensures that the ethos of NFU Mutual & the Brackley office is ever present, which is that “superb customer service is at the heart of your interactions with our team” and this remains the most focused part of our process. Mandy shares the Life Lead Coordinator role so can help organise advice on protection, savings & inheritance tax. In addition, she can help with customer reviews on both personal and commercial policies either in the office or at your premises.

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Stephen Cummins DipPFS

Financial Adviser

Stephen is here to help you with your financial planning needs, covering areas such as protection planning,  investments, retirement provision, and estate planning for both individuals, company directors and corporate customers. With more than 20 years’ experience across a range of providers he would be delighted to help. If you would like a review, please call the Brackley office or send an email and one of the team will contact you to arrange a convenient time to look after your enquiry. We are here for you.

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Elaine Johnston

Senior Account Executive

Elaine is a friendly, personable member of the team who joined the Brackley office in 2011. Elaine is our Senior New Business Account Executive who specialises in commercial and farming policies as well as fleets & Bespoke home buildings and contents cover. She is happy to help with any queries. Elaine is happy to come and personally met you face to face to discuss your new business needs either in the office or at your premises.

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Inga Heinaru

Account Executive

Inga has been working with NFU Mutual since 2015 and joined her local Brackley Agency in 2018. She is a New Business Account Executive, responsible for looking after new customers specialising in insurance for high net worth properties, our Bespoke policy and our commercial insurance offering. Inga is happy to help with any enquiries and pride herself on providing a quick and efficient service.

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Sherilyn Boyles

Account Executive

Sherilyn joined the team in 2014 and is an Account Executive specialising in offering a superb renewal review service. Sherilyn holds all her licences so can help you with any insurance enquiries that you have. Sherilyn really enjoys looking after our clients and is happy to come and meet you personally face to face either in the office or at your premises / home to suit you. Sherilyn also supports the two agents with our complex account renewals.

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Sue Litster

Financial Services and New Business Lead Generator

Sue joined the agency in January 2021 coming from a sales background and loves working with a fantastic supportive, fun team. Sue is our agency’s Life Lead Coordinator and as such, is keen to make sure you and your business are protected in all areas whether that be financial services investments and protection needs or business, motor or any personal insurance requirements, Sue is always here to help.

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Donna Leonard

Clients & Accounts Handler

Donna joined the Brackley office in 2008 from a financial background. She looks after the customer’s premiums and accounts. She is responsible for sending out renewal documents & is also available to make amendments to or to review your existing insurance policies. Donna is always ready to help in the event of a query and look to offer a first class service.

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Debbie Webb

Client Insurance Handler

Debbie joined the team in May 2018 coming from a finance background. She is a friendly member of the team and is on hand to help with Motor and Personal Polices. Debbie can also make any amendments to your existing polices.

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Nick Talbot

Customer Service Adviser

Nick joined NFU Mutual Brackley team in March 2020 from a customer service background. Nick is a member of our Sales & Service team, has already secured his motor, and package licences. He is more than happy to assist with any general enquires or to direct you to a member of the team who can best serve your insurance query. 

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Matt Moss

Customer Services Assistant

Matt joined the team in April 2021 from a customer service background as part of our Sales & Service team. He has already secured his home & lifestyle and motor licences. He is looking forward to being able to help with your policies as well as happily assist you with any general queries or to help point you in the direction of someone who can meet your needs. Away from work, Matt enjoys F1, football, spending time with his family & friends and don’t get Matt started on football shirts…..He is an avid collector.


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