Phone lines closed

Call today: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Brackley

Wheatsheaf Barn, Charlton House Farm, Charlton, Brackley, NN13 5LH

Visit today: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Towcester & Brackley agency, where we look after clients up to Daventry & South of Weedon, across to the edges of Milton Keynes & Banbury and throughout the South Northamptonshire area helping them plan for the worst but prepare for the best by safeguarding and enhancing their financial prosperity.

In an age where insurance quotes are done in two minutes online and financial decisions are often rushed, we focus on giving these decisions the time, respect and attention to detail they deserve. We have been looking after our customers' insurance for over a century and helping them plan for the future for the last eighty years. Talking to individuals, organisations and businesses, we've learnt there are a few things you just have to get right.

It's all about the detail

We never claim to be the cheapest, but we do make sure we provide cover that includes all the important things. We never forget why insurance is there - to help you out when you need it.

Our no-nonsense approach

We always aim to pay you quickly, so you can get back to normal as soon as possible.

Our Awards and Accolades

Winning awards and accolades is one way of being recognised for the high standards of customer service and cover which NFU Mutual provides. NFU Mutual takes pride in this recognition.


NFU Mutual

Nikki

Nikki Blackwell

Senior Agent and Group Secretary

I am the Senior Agent and Group Secretary for the Northamptonshire area from South of Daventry / Blisworth / Weedon / Kings Sutton through to Banbury / Silverstone & Stowe. I have been providing a personal, individual service to our individual clients, company directors and corporate customers for their business, commercial and personal insurance requirements for nearly 30 years - from manufacturing, motor trade and warehousing requirements to farming, estates and large property owners portfolios as well as car, bespoke house and horse insurance policies. I also work closely with Stephen Cummins to organise life cover, critical illness, retirement planning & ISA’s solutions along with many other products from our unique NFU Mutual Financial Services range.

We ensure that our team provide a strong client centred ethos and a top quality service from a local professional base. We all work from the principle, "the client is at the centre of all we do".

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Tom

Tom Deacon

Agent and Group Secretary

I became the Agent at the Brackley office in November 2017 bringing over 10 years’ worth of insurance experience from NFU Mutual and elsewhere in the insurance industry. I travel from the Kettering / Wellingborough area and am passionate about providing excellent service and advice for our business, farming and estate clients. Please talk to me about anything from directors & officers, management liability, fleet, liability and cyber covers through to professional indemnity, product recall and marine cargo.

I am a strong believer in providing Health & Safety solutions along with Fire Risk Assessments to all our clients via our Risk Management Services (RMS) team.

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Mandy

Mandy Hickson

Agency Manager

With over 30 years' face-to-face insurance experience, I become the Agency Manager of the Brackley team in 2017, but have worked for NFU Mutual for over 7 years. I have a varied role within the team but ensure that the ethos of NFU Mutual & the Brackley office is ever present, which is that “superb customer service is at the heart of your interactions with our team” and this remains the most focused part of our process. I share the Life Lead Coordinator role so I can help organise advice on protection, savings & inheritance tax. In addition, I can help with customer reviews on both personal and commercial policies either in the office or at your premises.

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Elaine

Elaine Johnston

Senior Account Executive

I am a friendly, personable member of the team who joined the Brackley office in 2011. I am also one of the Life Lead Coordinators to arrange advice on pensions, investments & protection. I also specialise in commercial and farming policies and I am happy to help with any queries. I am on hand to personally review your renewals and to assist with any aspect of your insurance either in the office or at your premises.

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Inga Heinaru

Inga Heinaru

Account Executive

I have been with NFU Mutual for 3 years and joined the Brackley agency in 2018. I am responsible for looking after our new clients and head the New Business team. I am happy to help with any enquiries and pride myself on providing a quick and efficient service.

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Gordon Russell

Account Executive

My career with Brackley NFU Mutual started in August 2019, having worked within the insurance industry all of my working life, exclusively within commercial & motor trade underwriting. My role here at NFU Mutual as an Account Executive is meeting with our existing commercial & farming clients and new prospective corporate clients. I want new clients to experience our strong personal customer services that our existing policyholders already know about.

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Sherilyn

Sherilyn Robinson

Account Executive

I joined the team in 2014, and can deal with your motor, personal and equine quotes and queries. I am planning on getting tradesman and commercial licences so that I can also help with business policies.

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Jo

Joanne Aucote

Client Insurance Handler

I joined the team in May 2017, coming from an agricultural background. I am on hand to help with any motor and personal policies you may require and am also able to make any amendments to your existing motor and personal insurance policies. I will shortly be qualified to assist with all property, commercial and package products & will also be happy to help with any other queries.

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Donna

Donna Leonard

Clients & Accounts Handler

I joined the Brackley office in 2008 from a financial background. I look after the client’s premiums and accounts. I am responsible for sending out renewal documents & am also available to make amendments to or to review your existing insurance policies. I am always ready to help in the event of a query and look to offer a first class service.

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Debbie Webb

Debbie Webb

Client Insurance Handler

I joined the team in May 2018 coming from a finance background. I am a friendly member of the team and I am on hand to help with Motor and Personal Polices. I can also make any amendments to your existing polices.

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Sue Litster

Client Insurance Handler

 

Phil Smith

Field Development Underwriter

Phil has a wealth of insurance experience and joins the team from our head office bringing with him underwriting authority of the highest level. Phil assists the team in securing new risks for medium to large commercial enterprises.

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Stephen Cummins DipPFS

Financial Adviser

I am here to help you with all your financial planning needs, covering areas such as protection planning, savings and investments, retirement provision, and estate planning for both individuals, company directors and corporate clients. With more than 20 years’ experience across a range of providers I would be delighted to help. If you would like a review, please call the Brackley office or send an email and one of the team will contact you to arrange a convenient time to look after your enquiry. We are here for you.

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Leia

Leia

Office Dog

I have been at the agency for a couple of years now. You’ll generally find me patrolling the office keeping everyone in check. I love walking in the fields and going to the woods. If you have treats I’ll be your best friend!

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Pip

Pip

Office Dog

I joined the Brackley agency with Mandy in 2017. I’ve had many years’ experience of being an office dog prior to that! I enjoy long walks, plenty of sleep and lots of fuss from everyone in the office.

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Pippa

Pippa

Agent's Dog

I joined the Brackley NFU team when I was rehomed by Nikki in 2017 when I was 5. As I am extremely bouncy and energetic, so many people think I am still a puppy. As a sheepdog, I have to bound up and down the office to check on “my flock” – namely every person visiting the office and also have the very important task of constantly checking that all visitors and the NFU team are happy. If you look at me with adoring eyes, I will give you one of my special gentle “offer paws”.

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