Earls Colne

Robert Morrell

Agent

Coming from a family farming background I have been an agent since 1993. Specialising in all of NFU Mutual’s products, I am more than happy to visit you to discuss your insurance demands and needs. I look after existing large accounts for farming, estates and commercial businesses.

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Steven Heard

Agent

I left the Royal Air Force in 1992 and have been advising on financial and insurance matters ever since. I joined the Earls Colne office as an NFU Mutual agent in 2011 and specialise in looking after commercial & high net worth clients, making sure I visit their premises to truly understand their individual insurance requirements. I am pictured here with Luna, my Black Russian Terrier.

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Chris Barr

Agent

My background has been in industry and finance, having initially worked in industrial marketing for Esso Petroleum and then in Asian equities for a number of city firms, latterly as a Director at Citigroup. My interests are deeply rooted in the countryside and agriculture. I gain enormous satisfaction from my small holding and the food which it produces. I am delighted to be able to combine my commercial and rural interests in my role as Partner at the Earls Colne office and am looking forward to helping the agency provide a top quality, value-added service to the local area.

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Rosanna Waterson

Office Manager

I have worked for the agency since 1998, with previous insurance industry experience prior to this. I am qualified to discuss all motor, home & lifestyle, equine, property owners and tradesman policies and responsible for managing the office team at Earls Colne. This is Wilf, my Show Cockerpoo.

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Susan Bartlett

Customer Service Adviser

I joined the agency in 2004 coming from an existing insurance role. My responsibilities include dealing with customer queries, updating policies, quotations, promoting sales and referring clients to our Financial Adviser. I am able to discuss and sell motor, home & lifestyle, equine, tradesman policies and property owners policies.

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Brooke Clements

Customer Service Adviser

I joined the Earls Colne office in May 2015; my responsibilities include updating policies, quotations and dealing with renewals. I am able to discuss motor, home & lifestyle, horse and rider and commercial policies. Whilst working at the Earls Colne agency, I have completed an apprenticeship in Business Administration level 2 and Customer Services level 3.

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Amber Frost

Customer Service Adviser

I joined the Earls Colne office in November 2018; my responsibilities include dealing with renewals and dealing with customers on a daily basis. I am currently licensed in all motor products.

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Donna Cass

Customer Service Adviser

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Harriet Barron

Accounts & Adjustment Processor

I joined the agency in 2009, having previous accounts experience. Dealing with all accounts enquiries and collecting payments, I am also able to discuss your policies and make amendments to all motor, home & lifestyle and equine policies. Harriet is pictured here with the camera shy Bella!

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Sarah Boase

Sales Executive

I joined the Earls Colne agency in June 2017 having worked for NFU Mutual for 8 years. I am responsible for new business quotes for personal, commercial and high net worth clients.

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Linda Worsfold

Financial Services Coordinator

Linda books appointments for an NFU Mutual Financial Adviser. She will contact you over the phone to arrange the most convenient time for him to visit you. Linda can also provide literature regarding our products and services for you to read through in your own time. Linda also co-ordinates regular financial services seminars here at the office.

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Lee Tilstone DipFA

Financial Adviser

Being local gives me a fantastic opportunity to really get to know my customers and understand individual needs. I can help you to prioritise your financial goals & suggest what realistic plans you can put in place to achieve them. Please call the office to arrange an appointment.

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