44a High Street, Henley-in-Arden, B95 5AN
Tuesday: 9:00 am - 5:00 pm
Wednesday: 9:00 am - 5:00 pm
Thursday: 9:00 am - 5:00 pm
Friday: 9:00 am - 5:00 pm
Welcome to NFU Mutual Henley in Arden agency, where we pride ourselves on offering a personal, friendly local service for home, car and business insurance as well as pensions, investments and protection.
We pride ourselves on getting to know our customers and know that they appreciate having accessible staff in a local office that they can turn to when they need it.
Jon worked for NFU Mutual for over 4 years, primarily on the life & pensions side of the business, before moving into an agent role at the Henley-in-Arden agency in 2013. Jon specialises in looking after commercial & high net worth clients, making sure he visits their premises to truly understand their individual insurance requirements.
Mary has been with the Henley-in-Arden agency since 1995, and is responsible for the day to day running of the office. Fully licensed in all NFU Mutual products, Mary is also on hand to review and discuss your insurances over the phone with you.
New Business Developer - High Net Worth Household Insurance
Ross joined the team in July 2017 from a high net worth broker and specialises in NFU Mutual Bespoke insurance. He thrives on delivering exceptional client service and has 20 years’ experience dealing with high value homes, contents, fine art and jewellery. He is happy to go out and meet clients at their homes to discuss and advise on their specific insurance needs.
Commercial Sales Executive
Paul has come from a wide and varied high-end retail management background, joining NFU Mutual in 2019. Paul specialises in the agency’s commercial insurance. He takes great pride in offering an individual service providing your business with tailored cover to meet all your business and personal insurance needs.
Business Support Executive
Kate’s role is to help provide you with any new personal policies, focusing on our motor, home and equine products. When you call us or come to visit the agency Kate will make sure that any query, big or small, is notified and dealt with in a timely manner. Kate also helps with the administration within the agency.
Customer Services Team Leader
Lorraine deals with a lot of our customer queries and is our claims expert in the office with many years' experience. Lorraine will usually be your first contact should you need to notify us of a claim and will help you through the process.
Claire is responsible for the day to day running and administration of customer accounts as well as policy amendments and renewals. If you have a renewal due, Claire will be in touch to make sure everything is correct.
Customer Telephone Executive
Linda can provide you with a quote for your domestic insurance needs as well as being able to discuss your tradesman and property owner insurance requirements over the phone.
Risk Management Consultant
Sarah is able to offer support in assisting your business to manage risks and comply with current legislation, from COSHH assessments, risk assessments, employee handbooks, health and safety policies to fire risk assessments. If you would like to arrange an appointment please contact us and we can explain more and arrange a date.
Financial Planning Coordinator
Jane joined the HO Financial Services Department of NFU Mutual in 1980. After decades of experience with NFU Mutual – all in financial services, Jane retired in 2016 and joined the office as Financial Planning Coordinator. Jane’s role in the office is to introduce and discuss with customers the financial products that NFU Mutual offer, and manage appointments for our NFU Mutual Adviser – Simon Stanley. She is a local farmer’s daughter and is still involved with local farming activities and events.
As your NFU Mutual Financial Adviser, I will tailor a financial plan that's personal to your or your business' circumstances, working with you over future years to adapt your plan to the changes in your life, including pension planning, tax efficient investing, inheritance tax planning and life protection needs. I have been in the industry now for 14 years, giving holistic financial planning to meet the ever changing needs of customers and their businesses.