Phone lines closed

Call today: 9:00 am - 12:30 pm

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm


25 South Market Place, Alford, LN13 9AE

Visit today: Closed

Sunday: Closed

Monday: 9:00 am - 5:00 pm

Tuesday: 9:00 am - 5:00 pm

Wednesday: 9:00 am - 5:00 pm

Thursday: 9:00 am - 5:00 pm

Friday: 9:00 am - 5:00 pm

Welcome to NFU Mutual Alford agency. We have been serving the insurance needs of the local community for many years from our office in the centre of Alford where we pride ourselves on offering a personal, friendly local service for home, car and business insurance as well as pensions, investments and protection.

NFU Mutual

Our team

Susan Hand branch photo

Susan Hand


Susie has a wealth of experience in commercial, rural and farming insurances. She is keen to meet with existing and new customers in the surrounding area, dealing with many aspects of their insurance needs and introducing NFU Mutual's range of financial services (including pensions, protection and investments). Susie is also the NFU group secretary for the area and regularly assists local farming customers.

Expand text

Donna Thomas

Claims Manager

Donna is our claims specialist, so will be able to help you if you are ever unfortunate enough to have a claim. She also has a wealth of experience handling new business enquiries and policy changes.

Expand text

Claire Rance

Commercial Accounts Manager

Claire promises to greet you with a cheery smile. Claire comes from a farming background and will be responsible for the accounts, and also will be able to assist you with quotations and claims.

Expand text

John Reetham

Customer Services Adviser

John is also from a farming background and he will be able to look after your car and home & lifestyle needs.

Expand text